I ordered flowers for both my Mother and my Stepmother for Mothers Day a week ahead of time and paid extra for Saturday delivery to make sure they got there ahead of the big day. Imagine my surprise when neither ordered was delivered. I called customer service and they said they could either refund my order or refund the shipping charges (but not the...

• Flowers

I ordered a bouquet of flowers for my mother, for Mother's Day. I paid the extra amount to have them delivered on Saturday, because I knew that she would be out all day on Sunday. The flowers arrived at her doorstep late Sunday evening, and she said they were a mess. She said, of course, that it was the thought that counts, but she actually told me that the flowers were...

• extra work
• late Sunday evening

A rose was missing some petals and there was a spot on another can u do anything I would really appreciate it if u guys can help me out here I mean this was the first time I ever ordered flowers and look what happened my grandmother would of complains but she had a emergency out of town so she can't complain I couldn't get a pic at the time because I had lost my...

• phone THANKS

I ordered flowers and candy to be sent on the 17th of May. It was my daughter's 25th Birthday! When I ordered I made sure that they were available to be delivered on Friday. I live in Minnesota my daughter lives in Florida. I was at work Friday until 5:30pm. I get off work and there is a message on my phone that her address is wrong. I call the # and verify her address which was...

• Pro Flowers
• Thanks Fedx Maude

On May 6th I ordered flowers for my mother for Mother’s Day through Pro Flowers. Deal looked pretty good, 2 dozen long stemmed roses for $25.97, with a free clear vase. J.D. Powers & Assoc. rated by consumers, how could you go wrong? Let me tell you! The total for your items are not given (at least I could not locate them ANYWHERE) until after I paid, and my $25.97 vase of flowers ended...

• Pro Flowers

I placed an order on ProFlowers the Tuesday before Mother’s Day with a delivery date set for Friday. Friday at 5pm I received an email saying that my order would not be processed because of an "inventory issue" and they were only crediting me back a portion of my order. It took me an hour on the phone and 4 representatives to get the rest of money back for the order that was...

• inventory issue
• delivery date
• special occasions

I ordered a nice arrangement of flowers for my mom from pro flowers to be delivered for mothers day. She never got it! I inquired two times the second time I just cancelled it all together. Way overpriced anyways when I could get more for my money putting together my own bouquets as well. It is hard because she lives three hours away. I will never order flowers online again...

• HORRIBLE CUSTOMER SERVICE
• nice arrangement
• Pro Flowers

My husband of 18 years decided for the very first time to buy me a mothers day gift from him and our boys, he purchased a dozen roses and free chocolates. I recieved the dozen roses Friday evening May 10th at 6pm without chocolates! I unwrapped the flowers and three of them were already drooping with crunchy leaves, I then cut the bottom of each rose, put in the packet that comes...

• dozen roses
• free chocolates

I ordered flowers for my mom for mothers day and they were beautiful! 4 days after she received them they all died. Not one of them opened up. She read the directions to make sure they lasted since she has an avid green thumb is always looking for new ways to keep her beautiful flowers as long as she can. It ruined the excitement of getting the flowers in the mail and...

• avid green thumb
• LOCAL FLORIST
• new ways

i ordered flowers and chocolate strawberrys for my wife, for mothers day from pro flowers and it was the worst thing i could have done. flowers arrived dead, red roses were black, and the strawberrys were roten under the chocolate. they charged me for the vase of the flowers and they came in what is suposed to be the free vase. i will never order from pro flowers again neather...

• worst thing
• red roses
• chocolate strawberrys