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Premier Bathrooms is one of the leading bathtubs supplier and installer that has been in business since 1985. The main concept of the company is to make bathing safer and more independent for elderly..., senior citizens and people with disabilities. Their products are specially designed for handicapped people and for people with the mobility issues. Premier Bathrooms offers a great selection of walk in baths, easy access showers and hydrovescent therapy systems. The company provides a whole spectrum of services from design to installation. This family owned and operated company is associated with various organizations including the Arthritis Foundation, American Veterans, the AARP Foundation, and Moose. Show more
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My father in law who had started suffering from dementia had this company come round, he was quoted £6500, which he paid for a shower with a seat and new flooring. To us this is a rip-off, wildly over priced and and extremely poor quality of workmanship, shower broke in less than one year, flooring has loads of gaps between tiles not good in a bathroom, plumber had to move radiator a couple of...
Premier Baths refuse to refund 6,200.00 and did not install tub. The installation was cancelled because of rain. That was not in contract. This a breach of that contract. On July 12, 2013 installation of the tub was to occur. This did not happen because it was raining. On July 15, 2013 I decided to cancel. I asked Susan (staff) had she ever hear of rain stopping installation she said no. ...
My Mother decided to purchase this tub and paid the alomst 6,000 down payment. Before the tub could be installed she was diagnosed with terminal cancer and does not have long to live. She forfited the entire downpayment. I realize she signed a contract but she did not change her mind-she is terminal. When we contacted the company they offered her a cheaper tub. They stated had purchased...
I will be 100% honest here. I think this is a point that needs to be taken into consideration. I am a installer for premier and have been for a couple of years. There is 22 complaints on this site about premier. assuming they are all valid complaints(In my opinion this would be a stretch), I myself have installed over 125 tubs and showers for premier in my 2 years. We install in many states and...
MY MOM WAS GETTING OUT OF YOUR WALKIN TUB AND WAS THROWN OUT OF TUB BY DOOR NOW SHE IS PERMANATELY PARALYZED FROM A BROKEN HIP.I HAVE CALLED SEVERAL TIMES ABOUT THE BATHTUB LEAKING DOWN MY DINING ROOM CEILING THEY HAVE SENT YOUR REPAIRMAN FROM ANOTHER STATE TO REPAIR IT I AM SICK OF HAVING TO PAY A TRANSPORTATION FEE TO HAVE SOMEONE COME OUT TO LOOK AT IT.I HAVE A PLUMMER FOR THIS SITUATION AND...
This company has a proven track record of taking advantage of the disabled/elderly, both in their Canadian and American services. There have been documented cases of undue influence and high pressure/low-informative sales tactics, relying on signed contracts where the consumer has not been informed of the contractual provisions. These practices have included deceptive sales techniques, like...
If you live in texas and Premiere has installed a tub or shower for you please call m me, even if your happy with the job. 817-597-9647 i worked for them and noticed they were taking advantage of so many elderly. i could not help them take money from good people. please contact me. i can help stop these people. drain email@example.com i am a master plumber here in texas. i might be able to help...
My in-laws are well into their 70's and 80's on a very tight fixed income. My father-in-law was recently diagnosed with dementia and has fallen several times. Premier Care Bath came to give them an estimate on replacing their tub / shower combo with a step-in shower with a seat, which is what they need. The sales rep played on my father-in-law's illness, suggesting that the fianancing be in...
After deciding not to want the Premier Bathtub because the rep told me I needed an electrician and it would only cost $200, I found out it would cost over $4,000. So I cancelled within the 3 days per the law, and a rep called that night trying to tell me he can get an electrician somewhere in my area to do it cheaper. I just told him I wanted my $500 deposit back. He kept begging to have him...
A few years ago I had Premier Bath come out to discuss the products they offer. A salesman named Abraham came out. I expressed interest in 1 of the tubs and he called and spoke to a British man named Graham. Graham told him the tub I wanted was in the warehouse. Abraham told me I needed to agree to purchase a tub that day since it was in the warehouse or the price would go up. I signed the...
Showing 1-10 of 26 complaints
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