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Portrait Innovations is an art company based in China. It specializes in supply of hand painted oil paintings and operates as a professional studio as well. Customers may as well enjoy a great collect...ion of decorative artwork such as Stretcher bars, Watercolor Paintings, Frame, Portrait paintings, Chinese traditional craftwork and more. Portrait Innovations provides its services for custom framing stores, retail chains, photo processing labs, studio and others. The company now provides a 40-portrait package for only $9.95 plus a free 2011 Portrait Calendar. Customers can order portraits in a horizontal or vertical format, in full color, black and white or sepia tones. One can also add special effects on portraits like collages, colorful vignettes, double exposure images etc. Show more
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My family and I always take our pictures at portraits innovation, I was just on the web site for the first time and I was just wondering why isnt there not one picture of a black person? I'm black and I refer all my family and friends to yall and they black,so I know for affect yall have black customers. Love the work that yall do but I hate the advertising. I have being seeing alot of this...
Received an email on 9/25/13 about a production issue with our canvas order. Supposed to receive a replacement by 10/4/13, never did. Emailed customer service (CS) on 12/3, 12/4, 12/17, and 2/4/14. Never received a response from any of those emails. Sometime in January, I called CS & the lady said she would personally handle my complaint and have it resolved for us. Still haven't...
I called to make an appointment at the Anderson SC store. I was calling to make an appointment for my children so I could take advantage of their package deal. I also was scheduling an appointment for my sister in law because she wanted to go on the same day and get pics of her kids. Well as I am making the appointments I mentioned that I would like to add my niece and nephew in just one or two...
Didn't notice untill I mailed out books to great grandparents that grandsons name was spelled wrong. Told that I needed to return all four books before having new ones made. They told me our 90 year old parents could drive to closest store to prove name was wrong. To top it off, pics in book are blurry. Spent over 300 dollars, and they are not willing to fix name spelled wrong. Never will I use...
I felt like my choice of pictures I selected was overseen by the photographer. When she showed each set of 3 pictures to me, I'd pick my favorite, and she would override my choice and suggest the one she like. After showing some of the sets, she would speak up and suggest which one to pick before I even had a chance. I felt I didn't get a voice and was disrespected. This led me to be very...
I visited the location on December 18, 2013. I order multiple poses along with a few extras (calendar and mug) as a promo deal requiring me to pay extra for the handling. The calendar arrived around the 31st. They told me the mug would be there within a few days. Two weeks later it still hadn’t arrived so I called and they said they would reorder it as a rush. I called again on January 23, 2014...
Made an appointment in the Boardman, Ohio office for a family sitting. Our oldest son was leaving for deployment the next day. We had been to this studio before and spent $300 our previous visit but were satisfied. After sitting 1/2 hour (we were ONLY ones in studio) we were finally taken back. The girl took several pictures of my teenage sons individually on black backgrounds. We were all...
Our session started off with being half and hour past the appointment time. Got told that it was the start of the busy season. Presented two coupons one for a portrait 19.99 special and one for getting a special on a reduced price for extra sheets ordered. All the free items that got as extra were delivered to the store later than the promised date. Also did not get the promised email telling...
When I arrived at home with the pictures I found that this package did not have what I ordered in it. They were just duplicates of the same pictures. The CD that I also purchased was blank. I live 35 minutes from the studio. I called and was told to come back the next day. I returned and was told that I had to make a appointment and there was over a 1 hour wait for the next opening. I waited and...
I went to Portrait Innovations to get Christmas pictures of my granddaughter because my son received a flyer in the mail with a special that included the CD. The only reason for getting this more expensive package was to get the CD so we would have all the images and could print more than what we were getting at the studio. While sitting there viewing our pictures and deciding which ones to...
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