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Planet Fitness is a chain of fitness centers and the most innovative health club in the United States. The company has been on the market for a decade so far. The company is known for its Judgment Fre...e Zone philosophy. Besides fitness centers the company operates a store offering sport goods. The main office of the company is based at 26 Fox Run Road, Newington NH 03801. Planet Fitness operates its locations in 32 states. Fitness clubs are open 24 hours Monday thru Friday. Open Monday at 12:00am thru 9:00pm Friday. The customer service of the company is available at 603-750-0001. Show more
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I am a little angry that I got had by the Planet Fitness flier stating unlimited Personal Training. Tell me I'm wrong, but isn't personal training one on one with a certified instructor. This club has no personal training. Plus the Build Your Own Program is laughable and a waste of time. I gave up a club I'd been with for several years to join this one and have regretted the decision every...
The stationary bikes are almost never all working at once, and the owner claims that they will be replaced but this never happens. When bikes are broken it takes weeks and sometimes longer to get them repaired. They are old and need to be replaced. The people on the site are sympathetic and have reported the situation many times to management to no avail. I have written a comment to the home...
This has happened to me twice before today, those 2 times I went up to check where I was on the list and it all worked out. Today I sign in for tanning and make sure someone knows I did, as always. The funny thing about today is 2 of the staff were standing right in front of the sign in sheet, making their own list that they follow, as one employee was training another on how to keep up with it...
I belong to PF and believe that I get I great deal at $20 a month! I have never had any issues with the staff, but also know that you get what you pay for... $10/$20 a month is cheap!! I have belonged to other gyms over the years, and people who complain about the annual membership fee make me laugh! That fee helps cover the cost of keeping the equipment in good working order, and to buy new...
My PSA: Planet Fitness is NOT a judgement-free zone! I cancelled my membership 1/16/14. They continued to bill me. I called and they said I did not cancel. On 2/19/14, I was told that this could be cleared up if I brought my copy of the cancellation form in. I did as asked. On this form is a section called "for office use only" which was not filled in. They said that part should be filled in. I...
I am a single mum this people from this club are killing me my bankaccount is a compleat mix up my payments are complitly out (like schoolfees Stoporders ...) because of their deductions . I lost in the last 3 month R 4500.- from my bankaccount through this company please someone help i dont know what to do anymore the bankcharges to reverse payment are so high that i would only get R 1700.- back...
They started deducted out of my checking account at the beginning of this year again after a year of no activity and my resigning the gym. I called and talked to them in Jan and I just found another deduction for Feb. I'm having to call the bank again and logging yet another complaint. Unbelievable that this would continue. Hopefully someone gets back to me and these fraudulent charges stop. ...
My husband and I joined - I went once and decided not to go back so I had my membership cancelled w/o the buy out fee, which was fine. Come to find out they were still deducting my amount from our checking acct., but they continually said they were having doing same......however, the money disappeared from the account. After much ado we went down there as we couldn't call and leave a message...
I have to give a different credit card for the automated billing. I was then told the charges did not go through and I had to pay a fee. When I call the credit card company they stated no charges were ever put through and the the error was on the Planet Fitness side. Planet fitnees would only take a written note from the credit card but the credit card stated they could not write a note because...
When I joined I had been warned about our local gym in Greensboro. I was willing to give up my tank tops, but quickly realized that the gym allowed some members to wear the exact same tank I had asked about and was told that the tank was not acceptable. The gym also had no problem when women went in literally hanging out of their tank top...which are ok for women by the way. When working out on...
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