Ever since I graduated college, I've been trying to cancel my membership to the Planet Fitness in the town my college was located in, six hours away from where I currently live. Problem is, they absolutely refuse to let me cancel it. I've called them multiple times and sent them several letters with my membership number, reason for quitting and signature but it's still not enough for them. They...

TO WHOM IT MAY CONCERN MEMBERS OF THE PLANET FITNESS LOCATED @ 4905 , NORTH AVE CHICAGO, IL 60639 THE MEMBERS OF THIS GYM HAVE JOINED THE GYM BECAUSE OF ITS CONVENIENT LOCATION AND HOURS MAINLY THE FACT THAT THY GYM WAS OPEN 24 HOURS A DAY 7 DAYS A WEEK. THE MEMBERS AND I WILL BE AFFECTED BY THESE CHANGES AND HOPE YOU WILL RECONSIDER THESE CHANGES IN THE HOUR OF OPERATION. IF THESE...

• NORTH AVE CHICAGO
• THY GYM

SHOWER STALLS DIRTY AND EVERY TIME SOMEONE FLUSHES THE TOILET THE WATER PRESSURE IN THE SHOWERS GOES DOEN. tHIS WAS AT 10:30 PM AT NIGHT. WHEN LEAVING IT WAS MENTIONSED TO SOMEONE BEHIND THE DESK THAT THE SHOWERS WERE FILTHY AND I WAS INFORMED THE GUY HAD NOT GOTTEN AROUND TO THEM YET. THIS WAS IN THE WOMENS SHOWERS, WHERE THER WAS A DIRTY WASH CLOTH AND PIECES OF PAPER AND...

Equipment missing parts, severly cracked pads take months to replace. Always the same excuses. The front staff blames management, and management blames Cybex stating that they have to wait for them to come out to the gym because the staff members don't do any repairs, no matter how simple or minor. I find it hard to believe that Cybex takes over two months to come out to service...

• customer service issues
• Chamblee Tucker Rd location
• Equipment missing parts

I opened my "no contract" membership in January, and cancelled it the same month. Money has still been taken out of my account. I went yesterday to cancel it again, and the girl told me that I can't cancel it until I pay the 2 months that were returned. Why should I have to pay (a) for something I cancelled the same month I opened it and (b) for something I didn't use. The...

• cancellation wasnt done
• judgement free zone
• returned phone

A thief broke into locker room and stole my iPhone 5 during my workout last Tuesday, May 7, 2013 at Planet Fitness - Atlanta, Chamblee Tucker Road in Georgia. I was one of 4-5 victims. I saw 4 more broken locks. I was with other guy who got his wallet stolen. I filed incident report and later police report. The manager told us the club did not have any...

• THIEF
• locker room
• Chamblee Tucker Road

I would imagine that the reason the music is so loud is to help people get going on their workout but there needs to be some thought given to those of us who work out with friends. The music is SO LOUD and obnoxious that we cannot hear each other when we are side by side on the treadmill. We have asked the manager to turn the music down and...

• Psychology
• American record labels

joined this so called gym jan,2013 started in april 2013 i was working out because i thought that is what you did in these places had reservations about going because of the stories well anyway i went about a week to get back in shape have been an avid weightlifter most of my life went on a saturday was doing a giant set with light dumbells 30 lbs set them on the floor and was accused of dropping...

• Bench
• Judgment
• Place

I called plant fitness to make my payment and girl named treanna on Adams ave answered now my payment is late and I wanted them to submitt my credit card so I was able to pay and she stated we don't do that and I said I have before and she said well we don't do that ? she never explained why and its really strange why a gym so nice will have these very young inexperienced customer...

Planet fitness has too many menmbers - no machines even available for you to use - when you sign up and don't use for a while - the rude employees rather than being encouraging to their members they are snyde and complain that 'well you haven't used your membership' - then they tell you even though you haven't had to in the past they now will not even allow you to work out...