I purchased Nutromax cat chow with my cc and Petperks card 11/24/12!.
Shortly thereafter, we lost one of our cats to coyotes'. We had to put our second cat down at the end of January/. Both cats were 18 and we had always bought their food and toys at Petsmart, having had a couple of Petperks cards;. We are taking a break from having pets for a while, and I tried to return the chow,. I had lost the receipt and it was 1;.5 weeks past the 60-day return date, still well within the date on the bag|. Except they should have been able to look up the purchase on the Petperks card;.
The store manager said they could not credit my cc and was willing to give me a store credit, however, since we're taking a pet break, it would be useless, I wanted my money back.
I have sent two emails to the email@example.com with absolutely no response.
I can assure you that when we do get pets again, I hope Petsmart is no longer in business, since I will be shifting my pet purchases to Petco. So much for the useless Petperks card. 309c873