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Pep Boys - Rebate Scam

  • by   Dec 31, 2012
  • Review #: 371635
CompanyPep Boys
Product / ServiceFalken Ziex ZE329 Tire
Location Plano, Texas
Category Service Centers and Customer Services
Views172
Monetary Loss
$129
 

I went in to purchase a set of tires.I was offered a special buy 3 at $129 each and get one free deal.

I accepted the deal. When I got ready to pay, I complained about the price of $664!.57 and now i am told that it is a mail-in rebate for the free tire'. I felt I had been tricked but okay I will send it in;. I follow every instruction to the letter and submit my rebate online:.

Today I get a postcard declining my rebate saying the package did not include road hazard or some BS.. Are you kidding me,. Your employee told me I met the requirements to receive the rebate?. You people are a joke,.

I will never spend one red cent with you again. 30695ea

 
 
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Showing 2 of 2 comments
CarlTheMechanic CarlTheMechanic
Dec 31, 2012  from Philadelphia, Pennsylvania
i think 1 tire was 129.00......a lot of selective hearing on your part.....and declining road hazard not a good idea.
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sl33p3r sl33p3r
Jan 22  from Vero Beach, Florida
I work for pepboys in ga one of our techs lies about stuff being bad or broken to make car hours. He is always telling me to do the same but I rather be truthful to the customers. Anyway I spent $900 on mud tires for my truck before I started working for the company when the get the 4th free was around I got road hazzard and they declined my rebate saying the rebate was expired. Well if it was then why the *** did they have all the signs up for it and its all over their site? I do have to say there is some false advertising going on in this company. O and they don't believe in paying the employees they get away with giving you under minimum wage with their vs commision. They charge $110 each labor hour I get $15 of that I do believe I am working my *** off for nothing
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