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Pep Boys - Definity EX600 Tires are a rip-off

  • by   Feb 20, 2010
  • Review #: 171967
CompanyPep Boys
Product / ServiceDefinity EX600 tires
Location Denver, Colorado
Category Service Centers and Customer Services
Views2277
Monetary Loss
$400
 

I just had two replaced due to road hazzard.13500 miles on 75000 mile tires.

they were over half gone and I had to pay for 50% of the cost!. There should have been no more than 18 to 20% wear on these ". They were used on a wagon, the correct touring tire for the car!. The car is driven slow to average to save gas around town and on the ?.

These will be shot after only 25000 miles". One third of what they say they should last!.

At 70;.00 a tire and the cost of getting them changed out, you end up paying alot more per mile for this tire than that do last 70,000 miles?.DO NOT BUY THESE . 3127646

 
 
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Bill Bill
Mar 09  from Wappingers Falls, New York
2 yrs and 62000 miles on EX600 and no issues whatsoever. Tire rotation every 10k miles
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zak zak
Mar 02  from El Paso, Texas
lmao your rediculous. your whining because you paid $400 for tires that didnt last? i bet you didnt rotate them or get alignments in the 25k that you drove. try having a truck with 36 inch tires and you pay $1500-$2000 for tires...then i'll listen to you ***. you hippie ***
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Jonn Jonn
Nov 11, 2012  from Philadelphia, Pennsylvania
I bought 4 definity ex600 tires for my 2000 honda civic 2 years ago when it had 140K on it. After 25K miles, they still have significant tread left. Can't report any problems.
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spritemast spritemast
Oct 08, 2012  from Stone Mountain, Georgia
I only have one definity on my car on my rear passenger and the rest are used (but 100% tread) tires...2 cheap bridge stone and a generic tire on the driver rear....WHENEVER I brake hard (I have racing brakes made from ferron carbon) ...The definity tires ALWAYS loses traction first....I always fishtail one way then the other tires lose grip....(I needed new tires and I had no money for good ones at the time)....I always hated the definitys ...yea all 4 tires were used and *** but to be the shittiest of them all....cmon mannnnn
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Santiago Santiago
Jul 26, 2012 
I have a set of Definity Dakota HT. Have only driven about 1,000 miles, but so far they are excellent tires. Smooth, quiet, and good traction when wet.
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oddmanout oddmanout
Apr 17, 2012 
did anyone purchase an alignment with their tires?
Reply
Jeff Dunn Jeff Dunn
Feb 10, 2012 
Hard to take someone's point of view serious at all when they can't spell "Highway" correctly. These tire are made for budget minded customer's not high end ones. They are not top shelf, but they are not on the bottom either.
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Gammar Gammar
Dec 30, 2012  from Tucson, Arizona

THESE TIRE...LOL
Reply
buy Hankooks there instead buy Hankooks there instead
Oct 28, 2011 
bought Hankooks there, very satisfied but they are brand name and cheap there, just keep up with the rotations
Reply
Teri Orlando Teri Orlando
Oct 28, 2011 
Thanks for all the comments!! I don't know a thing about tires and am looking for some.

Pet Boys said these are good tires...ugh...

I am glad I looked for reviews! Thanks for taking the time to warn us!!
Reply
Lisa Lisa
Oct 05, 2011 
I have a 2005 nissan altima..These tires ( definity700) are horrible .. I had these tires installed in may 2011..constant vibration, both front tires have been replaced twice due to broken belts, front right side is out of round ... I had to pay sears to diagnose this issue since pep boys wanted to try to blame it on my suspension lol .. I seen my Nissan dealer 2 times to check on suspension and they told me it those crappy generic tires I have!! I had all my suspension parts replaced in Jan 2011 drove months no problem. I get these tires put on may 2011 that's when all the problems started!!! Pep boys doesn't want to admit to these *** tires... I called customer service 6x's and nothing... Calling bbb next to file complaint and if that doesn't work I will be taking them to small claims court.. They need to stop messing with me cuz I can bring this if they want this!!
Reply
Syl in Cincy Syl in Cincy
Oct 03, 2011  from Morgan, Georgia
PepBoys CSR's are brain-washed.
We were offered three sets to replace old tires . . . X, Y or the COOPERS?

We are brand name consumers when it comes to safety . . . "WE WANT THE COOPERS!!"

Returned a few hours later & they put DEFINITY's on the car.
WHAT??? I thought we bought the COOPERS!!

The CSR keeps repeating, "they are a cheaper name tire made by COOPER"
We didn't want CHEAP tires!

I told him, "we wanted the COOPER tires- familiar name-branded tires"
WE DID NOT SAY, "sell us the DEFINITY's"
Reply
LB LB
Oct 03, 2011 
Your math is fuzzy. You say they were replaced at 13,500 miles, but then you say they were shot after 25000 miles. Which is it?
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C. B. C. B.
Sep 14, 2011 
I bought 4 Definity Dakota tires on 5-20-2011 and HATE THEM!! I purchased 265/70/17 for a 2009 Dodge 1500 pick up. 2 have been replaced for being defective. I am still asking Pep Boys for a refund or exchange. Since purchase the tires have been a joke. The truck has pulled left and shakes roughly. I will never repurchase a Definity tire. I never had existing problems until tires were mounted on truck...I would advise anyone to stay away fron the brand...
Reply
mojodo mojodo
Aug 28, 2011 
:( pep boys suck
Reply
bob bob
Aug 25, 2011 
Actually its because of the reported tread depth in the computer is high so even if you bring in a new tire it will show low tread and rip you off. the proper way to get around that is measure old tire and new tire and put difference aginst the computer listed tread depth. If the advisor was honest he would have fixed it.
Reply
Tire Saleslady Tire Saleslady
Aug 16, 2011 
Road hazard means you hit a pot hole or something, so why would you think they should replace them?
Reply
haha haha
Aug 05, 2011 
to number 21.... definity ex600 is a touring tire meant for cars, not trucks or suvs... jeep is an suv by putting the improper tires on your vehicle (example: car tires for an suv) you wont have the same treadwear or drivability as you would if these tires were put on the proper vehicle... dont be cheap and buy the lowest price tires get what your car needs and maybe you wouldnt have problems
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Bob Bob
Jul 13, 2011 
Most of the Definity tires are made by Cooper, I have had them and was satisfied, but like any tires they have to be rotated regularly and will chop and separate if you have bad shocks/struts/balljoints etc. I don't normally side with Pep Boys but there tires aren't bad usually..but there's always defects
Reply
L W L W
Jul 12, 2011 
I purchased four Definity EX600 tires from Pep Boys. Although the tread wear was minimal, I began having serious problems after only 1800 miles with these tires. Within a 3 week period I had 3 tires seperate. One happened while my son was traveling on the freeway during rush hour traffic. The tire suddenly separated completely from the steel belt and caused serious damage to the rear of the car. It was a very dangerous situation and my son narrowly avoided a serious accident. I have been driving for over 40 years and have never had a tire separate, let alone
3 on the same car. These tires can kill you!!!
Reply
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