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Pep Boys

 
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Pep Boys Manny Moe Jack is a public company that was founded in 1921. The company is headquartered in Philadelphia, Pennsylvania. It specializes in specialty retail and automotive repair. It provides ... Show more
 

Please try to contact Pep Boys Customer Service directly prior to posting any complaints on this site.

Pep Boys
Main address: 3111 West Allegheny Avenue 19132 Philadelphia PA
http://www.pepboys.com 1-800-PEP-BOYS (737-2697)., , mediarelations@pepboys.com

Pep Boys Reviews and Complaints

Total Complaints 836
Claimed losses $169,390
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#411421

I was driving home from college when my car was warbling FHP suggested I get a new tire to drive the remaining 3 hours and so I came of the turn pick and the first I saw was pepboy. I arrived at 7:08pm and he refused to sell me a tire. I asked him to help me find a store and he wouldn't use his computer to help me. I have never experienced this before. I couldn't...

#410766
Bridgewater, New Jersey

Bridgewater, NJ: I brought my old Mercedes in for a leak and received a $2,200 estimate for a complete . After balking at the obvious bill padding, it was reduced to $837. I was lied to repeatedly & they refused to take my check - obviously concerned I would stop payment. GET THIS: No work was done on the right rear brakes or rotors - pulled...

#410385
Jacksonville, Florida

Tried to return two unopened Fram oil filters which I had bought to keep as spares. Sold the car() for which it was bought; now have a . The filters cannot fit a Honda. Could not find the receipt. One of the sales clerks suggested I sell them at a community yard sale. Store manager told me unless I had the receipt or was a member of some program I...

#410114
Harvey, Louisiana

I went to get 4 new tires because they had a sale. Well they come back an hour later saying 2 of my were broke an needed to be fixed so I spent $200 on the sensors, they told me I needed to let them "get in with each other" then the light on the would go off. Well a week went by and the light was still on so I went back,...

#409314

at store no 1560, Christophe Carlson, , invoice no 2012753. in for a on 02/23/2013, the same day I noticed oil on the ground where my car was parked, in short, had the car checked by another mechanic who advised the oil filter was not changed, the date on the oil filter is from the previous oil change and there is a very slick spot on the filter...

#408613
El Paso, Texas

My wife's car (2006 ) had a starter problem. I called them and they did not had the starter in stock; therefore, I brought it from O'Reily Auto Parts and took it to them. After testing theys said my battery was going bad and alternator is not working properly. Hello!! we have been driving it and everything has been working fine. Anyway, after installing starter they said...

#407442
Green Bay, Wisconsin

I ordered 4 tires may 2nd and by may 20th had still not received them,so I called pep boys and they could not figure out why my order was not filled so they said they would check into it.two days later may 22nd I received a Email that the tires will be shipped.Well today April 11 Pep boys declined my REBATE for 1 tire if Purchased Before May 7 which my order was in and paid by my...

#407238

My wife took her in to have the replaced, Pep boys convinced my wife to have the rotors replaced on a car with only 43,000 miles and took 12 hours to do the job. Less than two days later my wife had to push the all the way down to the floor to stop the car. she called and they said they didnt have anyone to work on the...

#405545
New York City, New York

4th Ave. , NY. Went in for a state inspection $37. Was told both front marker lights needed replacing (really?) (both?), I had serious as I check all lights frequently but agreed as I had little other choice. It turned out to be a $64.19 invoice. I really find this kind of bill "padding" distasteful. When I arrived the "greeter" asked if I had...

#405137
Pensacola, Florida

Had car hauled in tues eve. They called me wed 7:30AM I went to store @ 1:30 to get car. They had not even rec"d the parts from World . After my 2 calls and their calls to world ford. The mgr finally sent someone to get parts. Arrived back @ 3:30. I finally got out around 5:30. by then very pissed. overcharged on labor I know the did not take...

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