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P.C. Richard and Son was founded in 1909. This company is an authorized retailer of appliances. The company specializes in sales of a diverse range of household appliance: vacuum cleaners, televisions..., air conditioners, cooktops, fans, freezers, microwave owens, washers, refrigerators; audio and video appliances, different cameras and camcorders, home office electronics and video games, mobile phones and many related accessories, iPods and portable electronics such as laptops. P.C. Richard and Son guarantees the immediate shipping and honor of warranty. The tagline of the company is: "Superior Service Before, during and after the sale" Show more
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I ordered in September 25, 2013 KITCHE AID appliances package four items for a total of $6,000 and refrigerator door was damaged and dishwasher stainless steel panel had spots that would not go away even after i polished with steel cleaner. I am going back and forth with them and they keep giving excuse to replace it. First they said your door and panel is on order. Then they said company does...
Several appointments 6 to be exact sitting at home waiting for service and still have problem with ice maker servicemen have no clue what they are doing? And the dis pater Jill such a nasty women can't even say or use the word lady is is lower than an animal Well Greg Richards you lost a good customer and I will spread the word around the Bellmore area and Oceanside that your service department...
I bought a dryer and was told max 6 days I'll get it. I waited a week and got a call saying that I was going to get it the next day. Three hour later I got a call saying the warehouse will be closed so I'll get it 4-5 days. I don't know what kind of people work for this company but I'm never going back there again. I canceled my order and went somewhere else with free delivery and got it the next...
Went out of my way to go here to but a Sony radio. When I arrived home the radio didn't work. Spent almost an hour on the phone trying to get help. I was finally transfered to the salesman who told me to bring it back. What another long trip and who was going to pay for it. This company says that service people are available to do repairs - don't believe it. This is New Years Eve and I do not...
I went into the Orange,Ct store to purchase a HTMI cable for my ASUS tablet to connect it to the new monitor my husband purchased for me for Christmas from that store. The sales help made a remark to me in a very condescending voice and when I called him on it, he responded that he was only trying to help. I brought my tablet with me so he could look at it. He insisted that my tablet did not...
Charges for delivery and assembly of televisions and stands are high. The job was rushed. Less than an hour after the deliverymen left I noticed scratches on the underneath parts of the TV Stand shelves. Like hanging chads. So light shows through the blackened glass. Easy to see when the angle of the light changed. Unfortunately, I was rushed to sign delivery form so they can get out of there. I...
Better background checks need to be conducted proir hiring....this employee needs to be reported: Employee,Raymond C Riddick dob 5/3/76 employeed by yoursupposed to trustworthy Co, should not be an employee. He is a driver/helper who works out of your corporate 150 priceway Farmingdale location. He brags that your business establishment hired him after he lie on his application stating he never...
Management sometimes when they weren't acting, greeted you and said hello and by your name and treated sometimes like an actual human being and same with coworkers. I was let go at the end of the day by two managers after making me work the whole day making me go thinking as if like nothing happened till the very end of the day for customer service when pulling me aside addressing the issues. I...
I could add my complaints to the list about the lack of caring of the sales personnel to the rudeness of the delivery department and lack of knowledge of the installers and the fact that I order an ice maker with the refrigerator and they "forgot it" but seeing the many bad reviews on this page I don't think anyone in this family own business reads the reviews and if they do they must not care,...
I purchased an Avanti top freezer and bottom fridge. The door on the refrigerator wont close properly and the hinge sticks out of the unit near the wall. This normally would be unsafe but the unit is next to the wall. I was told that the problem would be resolved in a week. It is now three weeks and no word from PC Richard or Avanti. I paid full price for the unit and it was a floor model. I...
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