i bought a gps that needed repair. For 2 months it sat collecting dust, and was never sent for repair. PC Richards excuse was they lost my phone number and it was without it's original box. When I complained, the manager of the store, walked my gps unit out of the store, and tossed it into the garbage. The manager at Bayside store then said if I didn't take my gps, he...

• PC Richards
• PC Richards Customer Service Suck
• PC Richards lacks customer service

I ordered three air conditioners from PC Richards on a Thursday morning. They told me they could not be installed until the following Tuesday morning. I said okay. I waited all day for them to come and install them on Tuesday. They did not come. They did not call. At 4 PM one of the reps finally calls me to tell me that they would instead be delivering between 4 PM and 7 PM that night...

• Air conditioner
• PC Richards

On April 30, 2013 I had a tv and wash machine delivered that I had purchased at PC Richards located at 2323 central pk Ave, Yonkers ny. On date of deliver the wash machine was suppose to be install by the deliver men. They instead pulled out my old washing machine and Cut the hose connected to the pipes under the sink and broke the pipe. And then told me they were not installing the...

• wash machine
• central pk Ave
• old washing machine

So I bought a brand new fridge in October, and by last week we discovered that the freezer had a Freon leak and needed repair. Not only did they not come right away, but the first guy that came out was useless...the second guy came out and told us exactly what was wrong and that they (PC Richard) should send a new fridge...

• Freon Leak we don t care
• new fridge
• brand new fridge

I purchased Epson PowerLite LCD Front Projector in PC Richard Forest Hills New York and I paid in cash. I bought it Sunday and they promised me to receive this by Tuesday because I need this for my business presentation and my class on Wednesday. I came there on Tuesday and they told me that they cannot give it to me and they promised me again that I need to pick up by Friday....

• Week-day names
• Thai solar calendar
• The Football League

I went into the Manchester store the the other day to purchase a new computer for myself. As I walked in I immediately noticed how unhappy all the employees were which was odd because of all the stores I have shopped in I have never seen people working there so unhappy looking. So I got to the laptop computers section and begin asking a sales associate a few questions. After looking around I...

• Sales
• Customer service
• Selling

I purchased so many appliances for my newly renovated home and was promised that I won't be disatisfied with my appliances. They even talked me into purchasing warranties for all my appliances for a high price tag. I wanted to purchase square trade warranties but they promised me that there warranties were the best. Promising me that these were no hassle warranties. After a...

• Best Buy
• Returning
• Warranty

Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new card" and blatantly lied to my face as the salesman reassured me that my credit was not being run, which should be illegal if it isn't already. And, from other complaints I've read this has...

• Sales
• Management
• Customer service

Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new card" and blatantly lied to my face as the salesman reassured me that my credit was not being run, which should be illegal if it isn't already. And, from other complaints I've read this has...

• Sales
• Management
• Customer service

Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new card" and blatantly lied to my face as the salesman reassured me that my credit was not being run, which should be illegal if it isn't already. And, from other complaints I've read this has...

• Sales
• Management
• Customer service