Partsgeek.com is NON existent. Don't bother wasting your time calling. Maybe if you have 24-48 hours to waste send them an email and wait for a response. Really its 20013 get it together you have people trying to buy parts now, not tomorrow or the next day. As i write this one of my 5 shipped is floating around new york somewhere days behind the...

• New York
• credit card company
• worst company

Ordered rebuild kit for 2000 model Mustang. Received rebuild kit for 56-6? Belair, P10 and 20 model pickups, and suburban models. I didn't realize this unitl I installed pinion and cup first. They fit. unpackaged and attempted to install differential bearing which were to large. Identified parts through manufacturing part number etched on bearing itself. Contacted...

• credit card company
• replacement correct parts
• poor rip

I also ordered 4 3 weeks ago, received the 2 front shocks but not the 2 rear shocks. This whole experience has been a nightmare. is worest ever. Please do yourself a favor and do not do business with Partscreep. I doubt I will ever see the rest of my order. They have been looking into it for 2 weeks now with no findings. UPS never received the...

• Customer service
• rear shocks
• kyb shocks

Ordered 4 kyb shocks and 2 front mounts, paid for 2-day shipping..after email sent with 2-day shipping on bill see the tracking number leads me to UPS where clearly states packages are being sent GROUND..I paid 19.99 extra for 2-day shipping?????? now try to contact these people is literally impossible.they want you correspond everything via email and at their time table of 24hour...

• kyb shocks
• 2-day shipping
• high complaint volume

INSURED PART RECIEVED DAMAGED THEY WANTED ME TO PAY TO SENT IT BACK AND INSURE IT AGAINST DAMAGE DUA!!! : WAREHOUSE,909-888-5728,ASK FOR LUS THIS IS FOR WAREHOUSE, 1805 E. RIVERVIEW DR. ,SAN BERNADINO, CA 92408 PARTSGEEK # 800-541-9352 BUT IT GO'S NOWHERE GOOD EMAIL:PARTS@PARTSGEEK.COM I HOPE...

• CONTACT NUMBERS
• 909-888-57728 ASK FORR LUS

After ordering as instructed on their website, I was shipped an incorrect part. I attempted to return this item and it was shipped back to me refused. I followed their return instructions and it was accepted. They then replied with an email that a restocking fee "is charged on all returns that are returned for any reason other than a definite error on our part." I responded promptly with an email...

• Interest
• Return

SO to make it short and sweet...worst company ever. I ordered two shocks for my truck. One box had been ripped but everything was in it. The other was unopened and was missing the . An empty box, really????? Morons. Now with no I had to email them. Said they would try to get a part or refund. Well they sent the next email saying I can...

• Telephone
• Telephone exchange
• Shock

I should have been smarter and realized that this company does not have a published phone number on their website. is non existent. They shipped duplicate parts, both of them did not fit the car I ordered the part for and they refused to refund my money. Only after more than a dozen emails did I finally get a response that they would refund the duplicate part only,...

• Customer service
• Transport

Purchased on line.received part no damages.E mail to get info. for .They can't find there sales info..How stupid can you be.I have sent the info. to them twice .I have all E mails regarding this transaction and correspndence. All they say we will get back to you. Asking same questions over and over.They are a complete scam trying to wear you down...

• Question

I ordered a part that every online company offers and found out after receiving such part tried to return. Received an e-mail from parts geek telling me that someone would get back to me in 24-48 hrs. In that time frame Rex's another e-mail that someone would get back to me in 24-48 hours. Been almost two weeks and no response. Do not do business with parts geek. They don't know parts and they're...

• Customer service
• Economics
• Time