Orbitz - ORBITZ DONT REFUND MY MONEY
- by powercassia Jan 03
- Review #: 372217
| Company | Orbitz |
| Product / Service | Refund Ticket |
| Location | Sao Paulo, Sao Paulo |
| Category | Travel |
| Views | 80 |
$1
THEY SAID RETURNING MY MONEY IN 14 DAYS. ALREADY 42 DAYS AND NO CLEAR ANSWER.
DONT BOOK WITH THEN. HORRIBLE SERVICE. NEVER CARE ABOUT COSTUMER AND KEEP BLAINMING AIR LINE COMPANY. 1.200$ FROM SAO PAULO TO NEW YORK. RIDICULOUS. UNPROFESSIONAL. STEALING MY MONEY.
SO PISSED.
Subject
Your Orbitz Reservation - PBORB2756449354
Discussion Thread
Response Via Email (Jenelyn) 12/26/2012 07:01 PM
Dear Cassia,
I called you again but I am getting a busy tone. I did check your reservation and I am showing here that the refund was just completely processed on December 24. An email was also sent by our refund department that same day to advise you of the status. A refund for a total of $1132.34 was processed and will be posted to your account within 14 days from December 24.
We apologize for the delay and any inconvenience. Thank you for booking with Orbitz.
Sincerely,
Jamie
Customer Service Supervisor 30cd49f
Orbitz
Jan 03
My name is Shalon, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Shalon
Orbitz Customer Relations
Chicago, IL
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