Orbitz - ORBITZ / AMERICAN AIRLINES round trip ticket SCAM BEWARE!!
- by Razdntx1 Apr 15, 2012
- Review #: 312302
| Company | Orbitz |
| Product / Service | ticket |
| Location | El Paso, Texas |
| Category | Travel Agencies |
| Views | 430 |
ORBITZ / round trip ticket SCAM BEWARE!! I purchased a round trip ticket from DBQ to ELP then ELP back to DBQ for $400. Shortly after purchasing the ticket plans changed and I needed an earlier departure time from DBQ to ELP. I called both and American Airlines about changing the first flight to an earlier time. It cost more to change the "roundtrip ticket" flight to an earlier time than the total cost of the roundtrip ticket! I could buy a one-way ticket from DBQ to ELP (on the earlier flight I wanted) for $200 or pay ORBITZ/ AMERICAN AIRLINES another $450 to change the round trip ticket. I purchased the $200 one-way ticket!.
This morning when arriving at the airport for the return flight (part of the original round trip ticket) I find that the ticket had been canceled". Why? Because the first ticket flying to ELP had not been used??? After speaking to both Orbitz and American Airlines, my only choice for flying back to DBQ today…?. Buy a /. Although I had booked and paid for a ticket already!!
So if you buy a roundtrip ticket from /AMERICAN AIRLINES and you want to change a portion of the flight,. They will charge you significantly more than the original ticket to change the flight/. However if you do not use all flights on the original ticket they will cancel the rest of the flight making them unusable/. Therefore the "smart" choice is to book a "whole" new ticket instead of using the existing ticket.. This allows them to "resale" the original seat, basically charging twice for one seat!
Total cost to fly from DBQ to ELP $1200! Wow what a SCAM. 311b881
Anonymous
Nov 29, 2012
Ellie
Apr 06
Actually the thing thats why you got an expensive change fee, that is because the policy of your reservation, travel agent on Orbitz always provide the cancellation policy and change policy before they charge your card. And if your going to book that by yourself before you click the AGREE AND BOOK please read first the TRIP POLICY after you put your CREDIT/DEBIT CARD INFORMATION. The usual policy for the MAKING CHANGES is IF YOUR GOING TO CHANGE YOUR RESERVATION IT WOULD TAKE YOU 150-200 for the Domestic Flight/250-300 for international flight, PLUS the FLIGHT DIFFERENCE on your NEW and EXISTING reservation and PLUS a $30 charge of ORBITZ.
shye
Jun 18, 2012
Ellie
Apr 06
Actually the thing thats why you got an expensive change fee, that is because the policy of your reservation, travel agent on Orbitz always provide the cancellation policy and change policy before they charge your card. And if your going to book that by yourself before you click the AGREE AND BOOK please read first the TRIP POLICY after you put your CREDIT/DEBIT CARD INFORMATION. The usual policy for the MAKING CHANGES is IF YOUR GOING TO CHANGE YOUR RESERVATION IT WOULD TAKE YOU 150-200 for the Domestic Flight/250-300 for international flight, PLUS the FLIGHT DIFFERENCE on your NEW and EXISTING reservation and PLUS a $30 charge of ORBITZ.
Eddie
Apr 19, 2012
Ellie
Apr 06
Love Orbitz!
Apr 19, 2012
Orbitz
Apr 16, 2012
My name is Shalon, and I am part of the Orbitz Customer Relations Team. I saw your comments and would like to see if I can look into your concern. Please email me with your contact information, so I can further assist you. Our email address is socialnetwork@orbitz.com. Please enter my name in the subject line, and your blog name in your information.
I look forward to hearing back from you.
Sincerely,
Shalon
Orbitz Customer Relations
Chicago, IL
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