• show-popup
  • Signup
Follow us:
 
Shares 0

Nuwave Oven - Nu Wave Oven Pro plastic dome cracks from normal use

  • by   May 29, 2008
  • Review #: 122480
CompanyNuwave Oven
Location Chicago, Illinois
Category Appliances and Electronics
Views2054
 

In Dec 2007 I purchased a Nu Wave Oven Pro.I use it once each day.

It is now May 29 and today I just received the second replacement dome because the first 2 domes developed large cracks, just from normal use. I complained to the seller who told me that the dome I received today was going to be heavier. Well it isnt heavier it is exactly the same as the last 2 domes, made of plastic!! I would never have purchased the oven if I knew that the dome is made of plastic.

It cannot endure high temperatures.
384f459

 
 
Keep the topic of messages relevant to the subject.
Personal attacks will be deleted.
No Links or Scripts.
Hide my location
Hide comments (175) 
Showing 20 of 175 comments
kandi kandi
Oct 21, 2012 
I got my new wave in January of 2011 i loved it i use it all the time but there are so many cracks in it i hold my breath every time i use it cause it might be my last this really sucks cause it is a good thing to have but with out a glass dome available i now must find something different
Reply
ottie ottie
Oct 12, 2012 
my NuWave Oven Pro plastic dome has two cracks in it too. The company has to know about this problem.
Reply
Tara Tara
Oct 04, 2012 
Having same problem,after year dome cracked up. Replaced it same thing happend after 7 months. I will try and find glass dome. Or look for another product. Sad because my family loves our nuwave oven.
Reply
jack timmerman jack timmerman
Sep 26, 2012 
I like so many other users have the dome cracked in many places.
I called several times and always got the ' because of heavy volume of calls please leave a message'. Well, I Ieft several messages and got no return call. They shipping cost is a rippoff! I will look for another brand that has glass for a dome. If you stick with Nu wave be ready to shell out $30.00 or more every 12 - 18 months. That to me is not
cost effective.
Reply
Cira Santiago Cira Santiago
Sep 19, 2012 
I have bought two Nu Wave ovens , one for me and one for my daughter. I use mine a lot because I love it specially to make roasted chicken but the dome is broken and I've tried to send comments to the company and they never responded. I wish I could by a glass dome because I am afraid to keep wasting money in buying another plastic dome that will end up cracking just like the other two. I like the oven but I would not recomended it to anybody because of the dome problem , unless they can replace the dome for a glass one. Now I have practically new oven without that soon I would not be able to use because of the cracks in the dome are getting two big . :cry
Reply
Mary G Mary G
Sep 17, 2012 
I`v had my oven around a year the first time I used it the plastic dome turned brown ,now it is cracked I would like Product you can depend on, I might try another brand :sigh
Reply
cecilia cifuentes cecilia cifuentes
Sep 17, 2012 
mi cupula esta rota como puedo comprar otra mi correo es ceciliapilarc@hotmail.com por favor me dice alguien gracias :? :? :(
Reply
Jimmy Jimmy
Sep 07, 2012 
The company should take a very good look at their product. I have the same problem with my dome cracking. I have replace it 3 times and every time I call customer service they're saying that it could be the way I'm taking care of it. That's bulls...
Reply
hanna nunn hanna nunn
Sep 06, 2012 
i would like to say i have injoyed my nu wave very much i got it in 2010 and i do have to say it does have a glass dome,now for the plastic dome owners you might require about changing from plastic to glass it might cost you a little but it will be worth it .thanks nu wave 8)
Reply
rbrinley j rbrinley j
Dec 30, 2012  from Morgantown, West Virginia
have had the same problem with plastic dome cracking , if there is a glass dome available where can it be purchased. don't have the money to shell out for another plastic dome that will crack too.
Reply
nancy bramhall nancy bramhall
Aug 25, 2012 
Have been trying to get ahold of nuwave co. hearthware at their e-mail and by phone. Never get through on phone leave message and never hear back. Tried to send them a e-mail
and it comew back no a valid address. How do youget in touch with them. Called three times to no avail.
Reply
Dawn Dawn
Aug 25, 2012 
We are watching the commercial now and i am so glad i checked this site before we ordered!! :?
Reply
garyG. garyG.
Aug 12, 2012 
Thanks everyone for taking the time to write about there 'nu wave'. You helped me make up my mind, and not order one. I started to buy one a year ago,for $99.00 than saw a infomercial, the other day, where know there offering, buy one get one free, for the same $99.00! That made me raise my eyebrow, and start searching out customer comments, so glade I did!! Thank you again.
Reply
Olga Thornton Olga Thornton
Jul 26, 2012 
I'm VERY disappointed by the quality of Nuwave.Oven is in perfect working condition, but plastic dome is peace of junk,have cracked after 1 year of normal use. Now I have to buy the dome from the manufacturer over and over again and pay for shipping as much as dome cost itself. I'll never recommend Nuwave to my friends. Now I'm looking for similar oven with glass dome. I came back from Europe cjuple of months ago, I haven't seen these ovens with plastic.
Reply
Jay Fleagle Jay Fleagle
Jul 25, 2012 
I was seriously thinking of buying a Nu Wave. Glad I found this site. Guess I'll stick w/the "old fashioned" way.
Reply
miss s miss s
Jul 23, 2012 
My dome is doing the same. Followed their directions of care, yet, the company needs to find a corrective material in making the dome, then replace defective ones at no charge! :cry
Reply
Kat Kat
Jul 20, 2012 
Where can I get the glass dome?
Reply
Angela Smock , NC Angela Smock , NC
Jul 19, 2012 
My dome, too has cracked with careful use and care. I felt like I had done something wrong. The above comments make me feel validated! I hope to be able to buy a new dome, and then replace it with a glass oven. Too bad, because I have sang the praises of the NUWAVE to many friends and family! I love it other than that!
Reply
Angela Smock , NC Angela Smock , NC
Jul 19, 2012 
My dome, too has cracked with careful use and care. I felt like I had done something wrong. The above comments make me feel validated! I hope to be able to buy a new dome, and then replace it with a glass oven. Too bad, because I have sang the praises of the NUWAVE to many friends and family! I love it other than that!
Reply
Linda Mason Linda Mason
Jul 16, 2012 
Got my nuwave oven for Christmas last year. Just noticed last week crack starting from word caution going up to little button looking thing, within a few days it was on the other side too!!! Am trying to call customer service with no luck getting thru! I'll keep trying.
Reply
To the Top

Select Reason




 
Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about Nuwave Oven.
Filing a new complaint about
The same company Another company

Report a bug

 
Help us help you!
We are trying to be better!

We need your email address to contact you if we need more bug information. Please provide a valid email address. We do not add this email address to any kind of mailing list or post it on the web

A one-line description of the bug

What were you trying to accomplish and what is the result?

Any errors or messages you may have received

Cancel
 
Report a bug

Thank you!

We will review your report