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Northern Tool

 
Northern Tool + reviews, Northern Tool+ complaints, read Northern Tool reviews, find Northern Tool reviews, Northern Tool + scam reports
Industry: Equipment
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Northern Tool has been a multi-channel retailer since 1981. The products offered by the company include over 30,000 kinds of consumer goods from the industrial to the building equipment like ramps, ge ... Show more
 

Please try to contact Northern Tool Customer Service directly prior to posting any complaints on this site.

Northern Tool
Main address: 2800 Southcross Drive West 55306 Burnsville Minnesota
http://www.northerntool.com/ 1-800-222-5381 , 952-894-1020 , http://www.northerntool.com/contactus/

Northern Tool Reviews and Complaints

Total Complaints 45
Claimed losses $18,167
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#407616
Garland, Texas

I bought in Sep 2012 for 700 dollars 3500 4.5gpm and immediately had problems with it shutting off. I brought it immediately to the store and they said they did a oil change and gave me a full tank gas for my trouble. I had the same problem for the last 6 months with the same problems. I brought the piece of you know what to the shop again May 2013 and they said I must have put bad...

#406812
Lynchburg, Virginia

A glitch on my computer caused PayPal to send them money for an order before I ok'd it. I immediately sent PayPal and email and called. They in turn emailed Northern to not process the order. It took 72 hours for them to say they would not process. It also took 8 days to get credited my money back. But, they didn't credit it. PayPal took care of the situation on my behalf. ...

#405227
Garland, Texas

boutht and item for 163.00, lost my credit card, they would not give my money back because I did not have credit card. This company sucks on returns. If you but something, you better like it no refunds HOme depot, wal mart , not problem this place has a real problem, wanted to give me a gift certifate instead.. what a bunch of ***.. avoid this place item was...

#405094

How do you get a return phone call from this store? I ordered parts supposed to be in but I talked to 4 different people all said they would call back...everyone in the store has got to have my number by now ....poor service! I loose customers if I didn't call them back...about to go somewhere else! You have got to be shittging me now I can't even complain on a *** site without at least...

#400787
Fort Mill, South Carolina

I bought a powerhorse 43cc mini cultivator. I used it once, cleaned it and stored it. Exactly 30 days later (which put it exactly in the 30 day warranty) i used again. I shut it off to add fuel to the tank before it ran dry. When I tried to start it again it was frozen up and couldn't pull the cord out. Took it back to store I bought it from in Rock Hill,SC and they said it was still under...

#399735
Crockett, Texas

The title outside says enter what happened... nothing happened. The compressor did not do anything. I am suspossed to write 100 words or i will not get quoted. I plugged the air compressor in the wall socket. I turned on the the switch and it changed color to reconize power was there' but there was no air. I say cool send me another. They say not till may. I am...

#384114

I was sold a air compressor that was no longer available it never shipped but they billed my debit card anyway got told for 2 weeks it was in transport but never was then had to wait for a refund to my debit card the cost me 3 weeks screwing around with their B.S. and lies . And by the way their 110% price matching is a lie . They fraudulently sold me a item that was no...

#376349
Baltimore, Maryland

Purchased a small pellet stove end of October, 2012. When the installer came to put it in, found it was missing a vital part (firebox). Called them multiple times, spoke to 4 or 5 different CS reps over a period of about 7-10 days (because no one from NT EVER called me back when they said they would), finally was told they couldn't send the part, would have to ship a whole new stove and I...

#370648
Portland, Oregon

Don't ever purchase or order any tools from this website if you think that you will return it. They will not cooperate to help the return process. I have ordered a furnace which I found out was the wrong type. On the same day I called the company back to cancel it, they said the couldn't find my order because probably hasn't been processed yet. They want me to call...

#366772
New York City, New York

I bought a Northern Tool chain grinder and found that the unit not only was a piece of junk but they omitted important hardware bolts for attaching the unit to a bench or wall as advertised. I called them and they blew me off and would not allow me to leave negative feedback on their site. These guys are scam artists selling refurbished junk as new. The box I...

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