There was an incident that happen and I made a complaint to you manger who said she was the highest manger there at the time which have not follow up with my complaint. On 5/1 I ask my african american to return some jeans I had because I was at work .i got them as a gift when he went he spoke with and also Manger about 1 pm from the tbd...

• african american brother

Took our Mother to Nordstrom at her request so she could buy shoes. We sat in the shoe department IGNORED for nearly an HOUR, while a DOZEN employees stayed behind the desk, Staring,Posing,Gossiping -only leaving to go up to teenage customers browsing ! We were SHOCKED at the LACK of ANY Customer Service at all, NEVER even 'greeted' by nordie shoe ! I went down stairs to...

• DISGUSTING NORDSTROM
• Von Maur Charge
• shoe department

SHORT CHANGED EMPLOYEES ON PAYROLL FOR 3 YEARS - PROVIDENCE STORE - EMPLOYEES WERE OWED ANYWHERE FROM $10.00 TO OVER $4000.00 PLUS IN BACK WAGES ! PAYOUT WAS INCLUDED IN APRIL 4TH ! CHECK YOUR PAYROLL CHECK ! NO INTEREST INCLUDED ! IT'S NOT THAT GOLDEN TO WORK HERE ! MANY ARE WAITING FOR THE ECONOMY TO PICK UP AND THERE WILL BE A MAD EXIT ! I WORK WITH MANY UNHAPPY...

• State
• Trade union
• 1990s American television series

The cosmetic department manager commented on my Star of David necklace, asking if I was Jewish, then made displeased when I told her yes. She told me that was not the right store for my "kind of people" and that I should shop at Saks where my kind is "supposed to shop" and refused to allow me to return the Cle de Peau items I had purchased. ...

• Retailing

Had a backpacking trip beginning of January. Went to Nordstrom to buy Merrill Moab shoes toward the end of November so that I could break them in before my trip. They didn't have them, but promised they could be delivered to my door within a week. A couple of weeks later mid December, I contacted Nordstrom to find out about my shoes. They said they were sorry and the shoes were just shipped...

• phone calls
• Merrill Moab shoes
• Nordstrom shoes

A former employee for at Roosevel Field Mall was recently rehired - His name is Manuel Acevedo. He had a history of stealing merchandise and hiding merchandise in the storage areas to later sneak it in customers bags that he knew. He was running a ring and was just fired from Hugo Boss for doing the same, however he just got rehired at Nordstrom. This is the kind of...

• Manuel Acevedo
• Roosevel Field Mall
• Hugo Boss

I just had a rude, disrespectful, and racist experience at Nordstroms, . I went in to exchange a pair of shoes, I had no receipt but my Nordstrom tag on my box. Angela (shoe supervisor) after looking me up and down told me she couldn't return them, they never carried this shoe, and she didn't know who put the Nordstrom sticker on. I pleaded that this was indeed a...

• Nordstrom sticker
• Nordstrom tag
• Nordstrom product

After finding the Michael Kors watch I wanted on sale at Nordstoms Roosevelt Field Mall, I should of looked much more closely before buying. Upon getting home I first notice there is no protective plastic on the face. OK, maybe removed for display, but then notice scuffs on the glass face and a VERY broken-in where it is clearly visible the position where the person...

• long time
• Michael Kors watch
• broken-in leather band

I have has a account for 36 yrs. Have often lived in areas that did not have a Nordstrom. Would use the account once or twice a year at the most and never had a problem. This year when I placed an order it was denied because my account had been cancelled for too little use. Called customer no service and was told that I could reapply but it would take a...

I worked for Nordstroms for 14 months. In 10 months I was number one in the store and nubmer 5 in the company. An employee attacked my on camera and injured me. They told me that if I went to the police they would fire me. My 7 year old son has a tumor in his leg and they said I woud sweep this under the rug or I could just hope without heath insurance my son would be alright. The lie to...