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NordicTrack - Customer Service Is A Joke

CompanyNordicTrack
Location Phoenix, Arizona
Category Sport
Views73
 

Purchased A Cross Trainer with 5 year warranty!.Used it once/.

After spending over an hour with a girl who sounded like she was in high school try to troubleshoot the problem, and after two weeks of ridiculous "someone will contact you within 3 days" the guy said he couldn't fix it because it was missing snaprings?. Main guy who only knew how to say "will call within 3 days" had no personality and sounded like he would rather be somewhere else!. I felt like I should apologize to him for taking up his time|. Service guy was just as bad!.

When I told him I would just return it to Sears before the 30 days was up, he said, "Okay" and left?. This company has serious issues..

I've already advised everyone I know not to buy Nordic Track.Ever. 38b43ef

 
 
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Anonymous Anonymous
Dec 31, 2012  from Woodbridge, Virginia
Do you expect him to sound excited????? :/
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