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Netspend - NetSpend = Fraud. Lets not speak of their C.Service

CompanyNetspend
Location Brunswick, Georgia
Category Credit Cards
Views92
Monetary Loss
$1200
 

I filed my taxes w/ Turbo Tax.Which i have done for years.

I Decided to refund my money onto a Netspend Prepaid card. Welp , I see there that was my PROBLEM!. They refused to activate my card until i faxed over my SSN card , Id , & W-2 Forms'. Well i did that and More than 72 hrs have passes and they still wont release my $/.

Was informed after waiting for 20 min on hold 3x;. That they havnt recieved my info?. Ask to speak to the company i faxed my info to and they said they dont have a number for them, only an email! Are you freaking kidding me!!

My info was sent to a company you cant even contact! BULLCRAP!!. I am highly upset :. Im actually on hold while writing this!

PLEASE DONT WASTE YOUR TIME WITH NETSPEND! If i had the $ to file a claim against then i would!

Im way passes pissed:.Im furious with this company! 309cf66

 
 
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NetSpend2013 NetSpend2013
Feb 28 
We understand your frustration and apologize for the problems you have encountered with the block on your account. We understand that this can be an inconvenience, but we can assure you that it is for the security of your account.

Please send your information to feedback@netspend.com and we will be happy to assist you with this.

We look forward to speaking with you and we should be able to get this resolved quickly.

Thank you,

NetSpend
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hard_working_mom hard_working_mom
Feb 15  from Festus, Missouri
same thing has happened to me.My money was deposited on Monday and I paid my cable bill and went to Wal Mart a mile from my house.When I went to the grocery store it was declined. To make a long story short,I have spoken to at least 10 different people there (not one has spoken clear English)I have been lied to numerous times by the supervisors.I faxed my documents on Monday and again on Thur. They still say the don't have them. They refuse to release my money and today they told me it will probably just be returned to the IRS.I have never been so pissed in my life!
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