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Netspend - closed account sent taxe refund back

  • by   Mar 03
  • Review #: 389732
CompanyNetspend
Product / ServiceNetspend
Location Indian Wells, California
Category Financial Scams and Schemes
Views110
 

Spent over 45 minutes on phone with them on 4 different .Thwy told me that I failed a security question and asked me to fax a copt of my I.D, SSN and 2 different agents assured me that upon doing this my taxes would be deposited even told me hoq much they were and congratulated me.

Then I rush out and fax them everything and they claim that they never received the info even though I have the fax transmision paper and confirmed the number with them!

Anyway neesless to say I am now waiting on a paper check frm the IRS.Here is the rwal I did not even order their card THEY sent it to me No thanks I will Stick with RUSHCARD! 310d0b6

 
 
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angry coustomer angry coustomer
Mar 07  from Austin, Texas
netspend did me the same way money waz deposited feb 28 the hols account, i fax over turbo tax deposit confirmation DL SSN electric bill every thin then i get an email saying that my block had been lifted so i go to use my card and the atm keeps it saying it a stolen card,so now i cant even speak with anybody at netspend because i dont have my card # soooo confussssssed
Reply
NetSpend2013 NetSpend2013
Mar 05 
We are very sorry to hear that your refund was returned. Account security is very important to us and we can assure you that the information we requested was for your protection.

We hope that the IRS receives these funds soon so thay they can send them back to you. If you have any concerns, please feel free to contact us at feedback@netspend.com.

Thank you,

NetSpend
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