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Net10 Wireless is a prepaid wireless service offering all local, long distance and roaming calls. All NET10 prepaid wireless service is provided by TracFone Wireless Inc., America's largest "No-Co...ntract" cellular service provider in the U.S. which has over 19.3 million subscribers. NET10 Wireless is a brand of TracFone Wireless. NET10 Wireless uses GSM and CDMA phones which support voicemail and text messaging at a minimum. Its prepaid phones are widely available, and typically use the AT&T or T-Mobile networks. NET10 Wireless offers business plans and international calling, and number portability. A toll-free number in the US is dialed to make phone calls to at least some telephones (not including cellphones) in over fifty countries. Show more
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This is the complaint I filed with Net10 after no response. Aug 24 03:59:03 CDT 2013] ADDITIONAL ATTEMPT DOCUMENT 3 FOR FILES. SERVICE OUT FOR 42 HOURS AND YOU SAID ONLY 24, WHEN WILL I RECIEVE A REFUND FOR MISSED COVERAGE? So far I have had 36 people requesting additional information about the BBB complaint and this post I have on the internet. Today I had the same nightmare. The only...
I received my phone ordered directly from the website. It came with what I found out later was the wrong company’s sim card. They sent it with a T-Mobile, and it should have come with a TracFone card. OK, send me a new one. So they took my address, repeated it back to me. Verified it again, and repeated it back to me again. I live in Tracy, CA. The SIM card, which was linked to my ported...
I enrolled in the auto enrollment payment plan in order to receive $5 off a month (rather than pay $50/month, I would pay $45/month) - not a huge savings, but it was a savings. For 8 months now Net10 has continued to charge me the full amount. They offer refunds that they do not issue and they offer credits on your next bill, which you will never see. All customer service agents are overseas...
I purchased a UNLIMITED refill card for my iPhone 4 which is usually unlimited everything, but in my case since I have ATT which they sprung on us customers suddenly, 1.5 GB for data was the limit. I was ok with that. So I add my card to my account and phone part worked, NO INTERNET. They said that I exceeded the data limit when I didnt even USE MY PHONES INTERNET AT ALL YET, just filled it up....
Have had them for 4 months, they suspended my data at under 1 gig of use when their terms and conditions state if you go over 1.5gb it will be suspended till your new billing cycle begines, and then when my next billing cycle began they kept the suspension active. so I paid $54.00 including taxes for talk/text with no data... they said the computer generates it they cant over ride it... WORST...
The wost thing that could happen to a phone customer.No customer service, Poor customer service once u get a chance to speak to someone, most importantly, once you sign up with them, u cannot move to another company. They WILL NOT F@@@K GIVE YOU YOUR account number!!! Will never ever re commend anyone to this *** company. Run away from ATT, Net 10, Tracfone and Straight Talk, simple Mobile etc...
I was charged 2x on March 2013. Sent an email and subsequently talked with a rep. who told me they would refund my money. Never got it. Called today 5/9/2013, and new rep. tells me there is no note stating anything about the refund. On 5/7/13 called to complain of not being able to read or send text messages since I bought phone in Jan. 2013. Stayed in phone with rep. for about 1hr who tried...
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