They stole over $500.00 . I told them not to pay and they said would not . They did and them they lied about it. The pamper heads thieves will not do it again. They are thieves and I would not recommend they to anyone . They are not good and they are liars. They will steal your money. There customer service is bad and English in not there 1st language. I went to the...

• pamper heads thieves
• Better Business Bureau
• Customer service

I purchased a Net10 ZTE Merit phone in mid-December 2012. The first week I had it, it constantly shut off and froze up. Because it was brand new, I returned it to Net10 (via a month long process...yes, I had to go without a phone that I had already paid a month's service for because they would not send me a new one first. FINALLY, they send me a replacement at the end of January, with no...

• ZTE
• ZTE Merit
• NET10

I had 2 net phone they sent one in the mail didn't work I bought a new one didn't work. now I have 3 phones that don't work... have been waisting min with them trying to call my phone that I can't hear any one on .the one that they just sent that took 5 days worked for about 1 call then after that they have to send me a new one again and still waiting for the other one that I...

• Telephone
• Mobile phone
• Voice over Internet Protocol

Despite paying (my wife and I) extra money to make international calls to Mexico (10 miles across the border in Matamoros, Tamaulipas), we could never make such calls. We then, in turn, contacted Net10 several times and they sent us to Philippines or India. Still no international calls. Didn't return or refunded our money. Net10 sucks and we don't recommend it to...

i bought a net ten android a little over a month ago,activated my android and called to have my existing phone number transfered to my new android,i payed $50.00 to add minutes to my other net ten phone.the phone that i wanted to add minutes to was then turned of for a week while i waited for a new sim card to be sent to me thru the mail.i spent approxamnatly 15 hours dealing...

• Subscriber Identity Module
• Telephone
• Attention-deficit hyperactivity disorder

I saw Net 10 on one of those tv shopping networks. It seemed like a really good deal for a smart phone. I don't have any problems with the phone, but the customer service. I hate having to call in for anything! And lately that's all I've been doing. And the waiting time is a joke! Their constantly messing up my contact info which made it impossible for me...

• Customer
• Service
• Customer service

I am very disappointed in my interactions with Net10. I have encountered many levels of miscommunication and incompetence in failing to identify a proper solution as much as maintain consistency in the resolution offered. I am extremely upset, emotionally drained and need to debrief from the most horrible experiences with a number of unhelpful reps, managers and supervisors as well...

• Customer service
• Service
• Problem solving

I purchased a NET TEN $50 UNLIMITED PHONE CARD for my NET TEN PHONE The agent "helping" me to reactivate my NET TEN phone kept asking me for the MEID # i repeated it three times and he kept repeating it back to me wrong he then "accidentally" added the pin # to a different account i then talked to the "Manager" he told me it was all my fault (he had it all in writing and of course...

• Customer service
• Service
• Customer

I purchased a Net 10 phone in jan and purchased a $60 card in feb to pay for my $50 bill (the store i was at didnt have a $50 card) and Net 10 refuses to let me use it for my account. They say that i cant use a $60 card for a $50 payment. Their customer service reps are only interested in screwing their customers. They only make a profit because they knowing *** the people who are ***...

• Customer service
• Money
• Customer

I had a NET 10 phone for 4 yrs and it went out I purchased a LG900 from Dollar General and I have problems ever since. I have been talking to someone from HONDURAS so they say since 16 Jan and my issue have not been resolved yet its a problem with our system not you phone so why did you send me 2 SIM cards I have spent a total of 6.5-7 hours waiting for...

• Dollar General
• sim cards
• fake A manager