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Monarch Grand Vacations

 
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Monarch Grand Vacations is an American company. The company specializes in providing of a diverse range of travel services. Monarch Grand Vacations offers a huge selection of vacation packages, mini-v ... Show more
 

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Monarch Grand Vacations
Main address: 23091 Mill Creek Drive 92653-1258 Laguna Hills CA
http://www.monarchgrandvacations.com (800) 828-4200,, (949) 587-2499, https://www.monarchgrandvacations.com/contactus.aspx

Monarch Grand Vacations Reviews and Complaints

Total Complaints 52
Claimed losses $97,691
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#398116

The maintenance fees are now $371 per quarter, $1484 per year. Try to get a reservation on the date you want is quote "sold out." This does not factor in airline fees, meals, or rental cars. The places are now old and not maintained properly. The fees started at $98 per quarter in 1994 to present fees of $371/quarter. You get one week 155 point or two weeks...

#385518
Sacramento, California

diamond claims to have sent out documentation of options to opt out, But I did not hear or receive any Documents, and of course when i drive to vegas it was no longer an options. when speaking to MGV they told me the the owners had control but by the increase in dues and the abuses that are being received we are hardly being considered. they will say what ever is nessaccary to get you off...

#381953

Now that Diamond Resort has taken over, they DO NOT honor the same point system that was offered by Monarch? I started with the lowest points, and I "wanted" to progress through each level until I reached the highest level. Now I CAN NOT; I am stuck at the lowest level. Diamond Resort sucks, and I cam COMPLETELY dissatisfied that I have this time share now. The way...

#379389
Ontario, California

Chech this out ! during my vacations in Cancun in Las Vegas they try to get me to upgrade @ same price as I did in 2003 since I was a current customer 133 pts for $8,590.00 = $64.88 p/pnt. I just found out 488 pts are worth $12,000.00 That is $24.59 p/ptn...... Simple math three times more than new customer. bunch of a$$w#@!&$ rippoffs,...

#371386
Livingston, New Jersey

We as owners of 2 weeks of timeshare time at Monarch Owners Association vehemently object to the constant increases in our association dues. When will it stop? We are objecting to the new increase and will like not to see any further increase in our dues. Close to $1200 per year for association dues is obscene. Please all owners, let's stop the increases to our dues. We...

#369732
Petaluma, California

Monarch GV added a $50 quarterly fee for something that is non-manditory. Problem is, if you do NOT want this service, you HAVE TO CALL them instead of doing online (though the letter I received said it CAN be done online. Their website said you must call, so even they are confused. This means being put on hold and transferred to different departments. I NEVER signed up for this service and...

#368992
Phoenix, Arizona

I have not used my timeshare in several years, The resort has not lived upto its obligation in keeping a clean resort, clean rooms. I have find it extremely hard to pay the monthly fee for a place that smells like a stinky cheap motel. The HOA fees go to what, it sure isn't the up keep, And now they have been bought by Diamond Resort in which we now have to pay for the merge...

#368259
Long Beach, California

can not get Board of Directors(who do they work for) to let us out of timeshare, fees up points only every two years, where does our fees really go. Are we giving cost of living hikes to the Board, as we get furloughs from our jobs. No recourse for us but to keep paying what ever is dictated by Board. when is enough, enough. Can not give it away, can not give it back....

#367053
North Las Vegas, Nevada

We have been with Monarch for nearly 12 years now. Thought is was a good thing to have at the time. We have 800 points. Assesments started out in the $500's. Kept going up every year. Last quarter was $850 and with no notice the assesments went up again almost a hundred dollars. Anyone out there who is thinking of buying into a timeshare, BEWARE! They don't care what...

#360746
Placentia, California

1) Disappointed customer service! They won't listen to your situation. 2) It is hard to book vacations with them. You will be just put on the waiting list, and just never heard back from them. 3) If you try to sell the ownership, good luck with that. it worth nothing now. Very bad resell value. 4) Expensive maintenance fee you have to pay each quarter, even if you...

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