Is this *** suppose to help or just take money from you.
Last year, some lady without a California license was talking on the phone opened her car door(driver seat), but she was parked on the side.
She should have been looking and not on the phone and not even be driving. I told this to Mercury insurance and they did nothing. after 2 weeks of calling and no one answering, I just gave up. After a month with no contact, they told me it the fault was equal so no coverage..
This year, I accidentally hit someone's car. Completely my fault. But with Mercury insurance.. My calls were not picked up. I asked the person who transfers calls and she told me my agent went on vacation. Then I asked if they could transfer me to someone else and they said no each person was assign to one. Lmao..
What's an insurance agent for when there's no one there when we need help.
The other party I hit had Mercury insurance.
They sent a letter to me with a number I can call to find out more information. The lady was really rude. It pissed me off. I asked about the status of the claim.
She said what about the status? Then I said what's the situation at the moment with the claim. She was like.. It's a total lost what do you want? You have no insurance you think you can pay 10,000 for a new car? I was like um... I have insurance. She asked which company. I said Mercury... Then she said oh...
Very rude and pissed me off!. Why? because How does this *** lady know I don't have insurance? And I have Mercury/. Is this how they treat other people?. Pointless insurance!.
Probably only helps you and work with you when another insurance hits you|. Then they can make money from the other party to pay for your car and themselves!. Otherwise You Are On You Own|.
I would recommend this to my enemies :) Although I do not have any,.
Rant over.. but of course there's more but whatever...
BE AWARE. You think the rates are good?
Ask the people who have actually contacted Mercury because of a problem.
The rates are good because you are giving money out. 38b4416