• show-popup
  • Signup
Follow us:
 
Shares 0

Mediacom - Everything that can go wrong with mediacom, happens to go wrong!

  • by   Mar 17
  • Review #: 393534
CompanyMediacom
Location Carbondale, Illinois
Category Media
Views18
 

We have had nothing but problems with mediacom since we started using their services!Internet is horrible.

It goes out constantly. Customer service is awful! They are so rude and unhelpful. We tried getting phone service through them, and they said they couldn't because our address didn't exist, even though we already have Internet through them.

They made us go through a huge process, and automated phone called us about it 3-5 times a day! This went on for nearly a month, before we finally just gave up on getting phone service. Their is awful. We send payment through mail, and they claim it's late and charge us all the time!

Regardless of when we send it, it's always a day late! Rude told me it doesn't matter when it's post marked for, because they can't control the mail! For some reason i can send things across the country in 3-5 days but my mail a state away to mediacom always takes over a week? To top it all off, they incorrectly entered the social security number on the account, so it's a huge hassle every time we call, and they want us to travel to their out of state department to fix their error!

Horrrrible company!Worst I've ever had to deal with! 3128be1

 
 
Keep the topic of messages relevant to the subject.
Personal attacks will be deleted.
No Links or Scripts.
Hide comments (1) 
Showing 1 of 1 comments
MediacomSupport MediacomSupport
Mar 20  from Middletown, New York
I apologize for the problems that you have experienced with our service. I would love to make things right. Please send us an email to socialmediateam@mediacomcc.com with your account number or phone number, and we will get these issues taken care of.

Thanks,
Mediacom Social Media Team
Reply

Read next Mediacom complaint

Service sucks customer service sucks canceling...

Suck mediacon sucks hence the word mediaCON 10 days out for your tech to come out hhhhhmmmm but........

Select Reason




 
Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about Mediacom.
Filing a new complaint about

Report a bug

 
Help us help you!
We are trying to be better!

We need your email address to contact you if we need more bug information. Please provide a valid email address. We do not add this email address to any kind of mailing list or post it on the web

A one-line description of the bug

What were you trying to accomplish and what is the result?

Any errors or messages you may have received

Cancel
 
Report a bug

Thank you!

We will review your report