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Medco Pharmacy is a pharmacy benefit managing company. Medco Pharmacy is the largest American company in the sphere of delivering pharmacy products by mail. Medco Pharmacy is considered to be the most... experienced pharmacy in the world. CompanyÃ¢â‚¬â„¢s services and products include clinical management, benefit design and management, specialty pharmacy solutions, personalized medicine, pharmacy network management, retiree solutions, home healthcare and diabetes solutions, Optimal Health and RationalMed. Medco Pharmacy offers a wide selection of benefit options that allow sharing costs between enrollee and customer. Benefit solutions provided by that company allow customers to save their money and get high quality pharmacy services. Show more
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Dear MEDCO, You have by far the worst customer service, and prescription drug coverage ever! Today, I spent over an hour talking to multiple customer service reps and waiting an additional twenty minutes for a supervisor to answer the phone. This is not an inquiry, but an outraged customer trying to figure out what *** writes your drug policies. To start off, apparently your company does not...
Medco tries to pretend they are incompetent. I do not believe this. I believe they deliberately make "errors" that end up costing the customer more money. Right now, they are refusing to send me my medications. Claiming the prescriptions were never ordered. Then they were never filled. Then they were going to overnight them to me after I had to get an emergency supply. I am now almost out of my...
MedCo is the "preferred provider" of prescription drugs for Cal State University employees. Medco sent me the wrong drugs and then refused to refund (me or the State of California). I called the University's insurance program to complain, and they asked me to submit a formal written complaint to MedCo. When I requested a form with which to lodge a written complaint, MedCo sent me a "Benefit...
I find it funny that someone relies on a medication in order to live and when it is written for a 3 month supply with 4 refills. Witch means a year rx witch I guess they cant figure it out. They hold up your medication to veritfiy your address that they already shipped to and was paid on delivery of the rx. Costomer service is the biggest joke in the world. They think it is ok to run out of a rx...
Medico is very unprofessional and not trustworthy in my opinon. Pual Jadur Director of Enterprise Operations for Medco should be replaced in my opinon. Got a very letter from him today that to me shows he and this company doesn't care for patients well being at all instead are just money hungry and only concerned with a financial bottom line. My drug my doctor prescribe to me was causing me...
In my opinion - Medco's business model is quite simple- Create a "customer service" team that lies, denies, delays and obstructs their members from getting perscriptions filled - even "approved" generics. They know that with enough delay, sufficient numbers of "members" will simply give up - or die, allowing them to keep their fees, and not provide the service. Should "members" be persistent...
I was prescribed Chantix on 10/22/12. After being denied, approved, told it was shipping, told it was denied again, receiving conflicting letters and phones calls, I was ultimately denied. My wife was prescribed the same medication on 10/12/12 and has received hers. Medco claims that my doctor didn't provide necessary information to approve, which is inaccurate as they processed everything...
Medco has the rudist phone people I've run up against in a long time. They're really not interested in listening, cooperating, or correcting their mistakes. They charged me for a ninety day supply of medication while giving me only thirty days. Medco has the rudist phone people I've run up against in a long time. They're really not interested in listening, cooperating, or correcting their...
I have had a prescription for a high cholesterol medication sitting at medco for months. everytime i call about it i get a new "customer representative" who tells me the order was cancelled, then they fix the problem, supposedly. I still have not received the medication even after I paid for it, in advance. Continue to call and get the same answer, it was cancelled, no med no refund NO...
These are the two at the top of the 800 pound gorilla pharmacy that gets fatter every day at your and my expense. Write and tell them how mad you are. Tell them how inhuman, miserly, cheesy, ugly, horrible, obnoxious, loathsome, nauseating, nasty, miserable, mean, awful, stinking, selfish, money-hungry, don't give a *** about consumers, vile, cut-throat, evil, putrid, uncaring jerks they are...
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