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Massage Envy - worst experience/completely misled

  • by   Feb 21
  • Review #: 386888
CompanyMassage Envy
Category Beauty Centers and Spas
Views38
Monetary Loss
$700
 

Went in for a massage, and afterwards immediately had my ear talked off about signing up for a membership.I explained I didn't think I could afford it and was told that if I couldn't I could cancel at anytime.

So taking that into consideration I agreed to avoid anymore hassling!. When I got home and thought about it I realized the massage wasn't even that great and it wouldnt be worth it for me to go back'. So I went in to cancel it and was told I couldn't because I was locked into a contract for 12 months:. This is not how it was explained to me AT ALL,.

I am extremely angry and diaappointed.. I do not want to waste money on something I am not even going to use:. I don't understand why they cannot cancel it".

The staff were ao manipulative and unhelpful!.Do not care about customers concerns. 304747f

 
 
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Sophie88 Sophie88
Feb 21 
Beware of any beauty and/or health salon that tries to tie you into so-called "packages". They are a rip off and the salon girls push you into signing because they get a commission from their bosses for it. In the end, you will find that there are 1001 reasons why they will not allow you to cancel if the treatments you receive after signing, are not of the same standard and quality of what you experienced the first time you went to the outlet! :(
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