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Massage Envy is a company that offers the therapeutic and stress relieving benefits of massage therapy. It offers many different types of massage to choose from: Swedish massage for overall body relax...ation, deep tissue massage to loosen those stubborn knots, sports massage to stretch marathon runners and weekend warriors alike, Pre-Natal massage for soon-to-be moms and Reflexology. Show more
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Owner introduced as Doug is a rude, judgmental, unprofessional. I don't know how he is in business. I feel so sorry for anyone who walks in the door. I feel bad for the clients and the therapists. How do people like this succeed. Good luck trying to get someone at this location to cancel your membership. I was a member at ME in NC and the location was great at helping me cancel (I was...
When I first started going to Massage Envy years ago, it was a fabulous experience. I went to the Glen Ellyn location as it was down the street from where I worked. I had weekly massages with a wonderful massuse that was absolutely amazing. When the location of my place of business changed, I was no longer near Glen Ellyn and decided to get my massages near home, so I went to the Orland Park...
They don't care about any changes in your life or finances. They don't care about keeping you happy. They are just greed incorporated. Stay away and stay vocal - let everyone know they are a terrible company! I lost my husband, then my house to Super Storm Sandy and cannot afford this any longer. They don't care. They just want their money. No successful business was ever built on so many...
I have had decent massages and facials here. I've been a member for a year. I did have one LMT that stunk of cigarette smoke. My issue is that I filled out my paperwork to discontinue my membership in a timely manner. Apparently, it was left in a folder and didn't make it to the manager's desk. An additional an unexpected charge hit my account. It took the manager two days and a follow up call...
After a year of paying for their crappy membership I FINALLY cancelled but had 4 more massage credits left to go get. Well I guess I wasn't going in a fast enough manner for them so they cancelled my remaining credits. Mind you I PAID with my money for this. I was livid. I was never told my credits would expire after I cancelled. After I called and yelled at the manager Claudia she reluctantly...
Massage Envy on 1905 Scenic Hwy N Ste 220 Snellville, GA 30078. My first red flag should have been when I was told to undress, but leave my panties on??? I've NEVER in 20 years of massage been told anything less than "undress to my level of comfort." I asked the tech how he would address my glutes and he said with his elbow through the sheet. Yep... I should of run out right then. Anyway......
I went to my local Massage Envy location on W. Ridge Road in Rochester, NY. I had a gift card given to me for an introductory 60 minute massage. I went into the location to book an appointment, and all was going well until the receptionist asked me for a credit card number. I responded that I was using a gift card, so they did not need my credit card number. She told me it was corporate policy...
This is a message about Massage Envy River Oaks, located at 1556 West Gray St in Houston Texas. I would never trust these people with my credit card again. I've been a long standing member and had good service from them, nice staff and clean place and some good therapists there. However, in late September, I decided to canceled my membership only because I did not want my credit card debited...
The massages are reasonable, the membership contract is not. Buyer beware. Remember those CD of the month clubs? You join and get 10 cd's then they send you a CD every month afterward. At least with those, you can send the CD back and not get charged. The membership structure for Massage Envy is much the same only if you cannot make it to a massage at least every month (i mean every month...
My therapist moved to a new location, her last day was on a Sunday, they called my on Monday to reschedule my Friday appointment but left no message and that was it (I had no way of knowing who the call was from), no follow-up when they didn't hear from me, no email...nothing. I receive my normal confirmation emails about my appointment, I show up Friday for my schedule appointment to find out I...
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