Magic Jack - MAGIC JACK RETURN ADDRESS AND TELEPHONE NUMBER
- by Ramjet Aug 08, 2008
- Review #: 130848
Magic Jack
http://www.magicjack.com
| Company | Magic Jack |
| Product / Service | VOIP |
| Location | Chatham, Ontario |
| Category | Computers |
| Views | 559 |
9. MagicJack is a Fraud
1. The 30 day free trial is next to impossible. They make sure their links don’t work.
2. Their 30 day free trial STARTS when you order, NOT when you activate, which is not what you are told if you ask them.
3. They lie, provide false information.
4. Their International calling rates are DOUBLE other VOIP competition.
5. They infect your computer with advertising, makes your computer impossible to use when starting up or when making a call.
6. They play “The Visa Game”, thats right, bill you for renewals after cancelling! Even if you change your card, thats right! My Visa card had lots of complaints and gave me lots of information.
YOU MUST send a letter to them cancelling any further right to bill your card.
7. You must return their jacks, a post office receipt is sufficient.
8. VISA will charge them back if they fail to refund within 30 days of a reasonable return shipping time.
9. Play the VISA game right back. Thats why you use a VISA to protect yourself.
10. They refuse to allow “adapters” or VOIP WiFi phones. That really ***.
11. Their entire organization appears based on FRAUD , it may be legal step by step but overall
it has the effect of failing to honor standard business practice to the point that
DAN is loosing credibility and soon MagicJack will be known as one of America’s most
Fraudulent organizations. I’ve had it with DAN, I wish I had never heard of these creeps.
12. They actually think consumers like me will take it up the rear end.
Sorry, I intend making a very large number of posts and contacting every single
news organization that gave them publicity. Those news organizations need to
pull their plugs and demand that Magicjack remove them.
MAgic Jack does not deserve any reccomendations by the press.
I recommend VOIPBUSTERS.com or one of the many other good businesses that provide
genuine value with out all the misleading deception and outright fraud.
The Return address for MAGIC JACK IS:
PO BOX 6846
West Palm Beach
Fl 33405
Magicjack billing dept phone is 561-594-2140
2f9d48d
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of 26 comments
waynerudder
May 10 from Yakima, Washington
Marlene
Jul 05, 2012
and NONE of the above is true. It works, it doesn't mess with my computer, and their return link works perfectly. And I ORDERED IT OVER A MONTH AGO. It's not a perfect product, but the company certainly is innocent of all these accusations.
mal f calvin
Apr 23, 2012
Tony G.
Apr 12, 2012
so glad I looked this up! Min
Mar 11, 2012
Chris Birkbeck
Aug 02, 2011
The new MajicJack was sent to me and I plugged it into my computer in order to reactivate it. However, the programme asked me for my e-mail address, which had changed since purchasing the device. This was on Thursday Jul 28th 2011. There was no way of correcting the e-mail problem, so I went online to their website. I was put on a 'chat' function. I described the problem to the the operator, who then passed me on to another operator, she then passed me onto an 'engineer'. This person said that they were sending me a code to my current e-mail address that would enable me to reactivate the device. They said they were sending it straight away. The conversation was then closed.
I waited all day, and the next, until Saturday. Again I went online to MJ; they apparently knew nothing of the previous conversation, even though they took a considerable time, 'checking the previous message'. I had to go through everything over again and after conversing with yet another person was told that there was nothing they could... Show more
Emily
Jun 30, 2011
noelsys
Apr 12, 2011
adrienne
Feb 06, 2011
markk
Nov 30, 2010
Customer service gives the same BS double talk no matter who you get on chat . They say my account is " under review " but refuse to say what that means and tell me they are having it investigated and will be back with me soon .
seems maybe you need to buy all them add on things they constantly offer if you want to ever renew .
Now i own a 50 dollar useless jack .
More complaints on more sites to come from me . Also filing consumer fraud complaint with FCC , attorney general and BBB
George Gray
Jan 23, 2010
I have two Magic Jaacks now.
I thought my order did not go through so I went to Radio Shack & bought one.
So I am returning one and will try to use the other one on my portable
dell
herehesha
Nov 26, 2009
... Show more
Vincent
Nov 25, 2009
I will filing a compliant with the state attorney general.
Karen Jiggins
Sep 29, 2009
Frank
Sep 03, 2009
Here's another one I forgot to mention, when I tried to get an RMA and I put in my order number and refrence I.D..It said that no such order has been placed with these numbers.
HHHHMMMMMM,RRRRRRRRRRRRR!!!!!!!
Frank
Sep 03, 2009
I have tried to get live chat for 2wks to return my magicjack but all I get is a run around that eventually says this area is under construction, HHHMMMM!
And you can't get a phone number to talk to someone.RRRRRRRRRRR!!!!
Marcus
Aug 27, 2009
Irvin: May I know if you can still access Email Address: **********@gmail.com ? Because I will be sending the password on that email.
Marc : nope its closed
Irvin: I see, do you have other email address that you want me to set up here in our end as your primary email address so that you can log on now?
Marc : ******@bresnan.net
Irvin: Alright, in order for me to set that up as your primary email address here in our end, I need to know its password.
Marc : password for my email address?
Irvin: Yes, password for your email ********@bresnan.net
YG
Aug 06, 2009 from Sha Tin, Hong Kong (sar)
ddgottron
Sep 20, 2008
is (281) 404-1551
Chris
Sep 08, 2008
Showing 1-20 of 26 comments
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