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Magic Jack - Magic jack breaks up when talking and useing computer at the same time

  • by   Jan 31, 2011
  • Review #: 219158
CompanyMagic Jack
Product / ServiceMagic Jack
Location Mc Kees Rocks, Pennsylvania
Category Home Phone
Views50
 

I bought magic jack 10/5/2010 and hoped to use it for my new website business so I got my site up in 1/2011 and discovered that while talking to customers and trying to view my web site and scroll to find products to add to their order the phone conversation breaks up so bad that you can't talk.I contacted jack and they did try some things to help fix it but nothing worked so I said how about a refund they said it was over 30 days and they could not.

I said how about prorate it they said NO!So I guess I am stuck with this thing and I can't even use it..My advice..If you are planning to use it while working a web site or surfing,,DON'T GET IT!!! 2fcac6b

 
 
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Munster Munster
Feb 02, 2011 
I had the exact problem, and I just threw that thing in the trash. It's a useless piece of S***. Customer service are not helpful at all and after I cancelled my account, I kept receiving emails about a VM on my account. Currently I'm trying to delete my account, apparently it's still there and people can call and here the VM msg we set up.. horrible product, horrible.
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GardenSam GardenSam
Feb 01, 2011 
Buy at store. If it doesn\'t work just return it. There is no point in calling customer service. Nearly all issues are with your internet providers network, they can\'t control the wires between your house and their servers.
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GardenSam GardenSam
Feb 01, 2011 
What was your internet connection speed? Any wireless routers involved?
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