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Magic Jack - MAGIC *** AND LOTS OF FRUSTRATION 30 DAY FREE TRIAL TOOK LONGER THAN THAT SO NO MONEY BACK

  • by   Apr 03, 2012
  • Review #: 309551
 

THIS JACK *** IS JUST THAT AND MORE THAN PLUS ***.THEY ( LIVE HELP" ) I SPENT MORE THAN 1/2 MY FREE TRIAL HOW THIS DEVICE IS GOING TO WORK BEST AND OR BETTER.

EVERY PART OF THIS RUN AROUND WITH THE TECHNICAL STUFF GOT WORSE AND WORSE. ON SEVERAL ATTEMPTS TO STOP DROP CALLS BECAME THE TIP OF THE ICEBURG . I WENT OUT AND BOUGHT A WIRELESS ROUTER ON TECH DEPARTMENTS ADVICE .. NOW , JUST TO CLEAR THAT UP.

NEVER WORKED BETTER AT ALL. I LITTERALLY SPENT ALL MY TIME IN AN ILUSSION THAT KEPT ME DISTRACTED TO THE REAL ISSUE THAT NEVER WAS MY ISSUE IN THE FIRST PLACE . SO WHY CANT I GET A REFUND ON THIS ***. BECAUSE THEY WAISTED MY TIME AND THE 30 DAY TRAIL WAS USED UP IN NO TIME ???

I WONDER WHY .. ITS THE WORST NIGHT MARE OF NOT READING OR BEING AWARE OF CERTAIN CONDITIONS . ALSO DID NOT DISCLOSE THAT SOME THINGS LIKE 411 INFORMATION JUST DOES NOT WORK IN CANADA .. IN FACT THERE WERE MORE TECHNICAL ISSUES TO RESOLVE ..

AND THEY NEVER NOT ONE THING REALLY GOT SOLVED .
TECH SUPPORT BLOCKED ME OUT CAUSE I WANTED A FULL REFUND . THEY SAID THEY WOULD GIVE ME A REFUND FOR THE FULL 5 YEAR PLAN I PURCHASED . BUT NOT THE DEVICE ITSELF .I PAID $70.0 BUCK FOR A PEICE OF JUNK THAT HAD MORE DROP CALLS THAEN IT WAS WORHT TO EVEN THINK ABOUT KEEPING IT.

SO ALSO SUPPORT IF YOU CALL IT THAT ????? BLOCKED ME TO ASKING OR FINDING OUT ANY MORE INFORMATION WHEN I CAN EXPECT A REFUND FOR THE LACK OF A GOOD RODUCT.. I TOLD THEM I WAISTED MORE TIME SORTING OUT ISSUES WITH THEM AND MISSED MY "FREE TRIAL" BY 2 WEEKS . THEY WONT HONOUR THIS NOR DO I BELIEVE I WOULD HAVE HAD ANY BETTER LUCK RESOLVING " THIER " ISSUES .

THAT EVEN IF I WAS IN THE 30 DAY PERIOD . I WOULD BE TREATED THE SAME HORIBLE WAY ... THEY SEEM DISHONEST AND FROM ALL THE OTHER REPORTS I'M NOW READING IS THAT IT TRULY IS ***. SO FROM CANADA TO THE USA ...I WILL SEND OUT COMPLAINTS TO THEY ATTOURNEY AS WELL THE BBB!!!

ITS A LOW MONEY EASY MONEY AT THAT ... GLORIOUS GOOD LOOKING SCAM NOW THAT I TRIED THIS DEVICE OUT .. I HOPE I HEAR MORE ABOUT THIS COMPANY WHOM EVER THEY ARE ... THEY SHOULD BE STOPPED FOR SELLING THIS DEVICE AND LOOSE THIER CLIETS BY BLOCKING THEM OUT WHEN THE GOING GETS TO TOUGH ..

THEY SEEM THEY ACT AS THOUGH THEY ARE COVERED AND ALWAYS THERE TO HELP YOU OUT . BUT NOT AT ALL WHAT IT FIORST APPEARED . IN THE FIRST FEW WEEKS IT SEEMED LIKE IT WORKED OKAY .. BUT THEN .

ONCE THEY GOT THIER MONEY THINGS CHANGED HERE IS TODAYS CONVERSATION THAT LED ME AGAIN TO A NEXT LEVEL OF TECH SUPPORT .

BUT ITS ALL STALLING AND THEY WOULD NOT HELP OUT BUT JUST KEPT ME TYPING BACK AND FOURTH FOR IN THE END TURNED OUT NOTHING ..I NEVER TYPED SO MUCH ABOUT ONE ISSUE OF MONEY THAT THEY SEEMED NOT ABLE TO ANSWER EITHER READ ON MY LAST help CHAT MONDAY APRIL 2ND 2012 312ac0f

 
 
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JJ JJ
Apr 20, 2012 
I live in Canada and I also did not get the 30 day trial. It starts the day you order even if you did not recieve the product. They tell you that they cannot do anything about it because it is system generated. Also, what I've heard is that your 30 day money back guarantee starts the day you order as well. Last but not least, your shipment is not guaranteed to come within 10 business days. Read the fineprint!. It could possibly take more than a month and they bill you after a month since you ordered it. Magic Jack service is horrible. Do not buy if you're looking for good service.
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