Please try to contact Magic Jack Customer Service directly prior to posting any complaints on this site.
1 5 1
Magic Jack social reviews and reports. Join community by posting your own comments or complaints.
Magic Jack is an American company. The company specializes in development, design, manufacturing and distribution of special patented Magic Jack devices that allows its owners to make free phone calls.... The company offers a limited edition of Magic Jack free trial version for thirty days of free calls. A huge number of area codes are available. Magic Jack manufacturers claim that very soon their devices will be used all over the world and people will forget about pricey phone calls and other means. At the present time there are thousands of Magic Jack users all over the United States of America. Show more
Had an experience with Magic Jack? Submit review ›
To be fair, I have three MJ accounts. Recently I started to have troubles with one of them. I did some trouble shooting and fond out that the power supply for the MJ Plus was failing. Knowing I was going to *** away an hour or more of my time, I contacted them through the 'chat system'. I went through their troubling shooting process after I told them what the problem was, and sure enough them...
I have bought Magik Jack Plus, three years ago + a Canadian phone number. The second year (last year), I have renewed my MJP device, but not my phone number... Because I didn't use it at that time and I didn't care if I had to change number later. This year after renewing my MJP device, I've decided to buy a Canadian phone number as well... So I've taken the chance that my old number would be...
To whom it may concern, We decided to give Magic Jack (A phone service) a try to see if we could save a few dollars and learn did we do. This is a small note to "shoppers beware". They offer all kinds of benefits including being able to use your old phone number. By the time you figure out the service doesn't work properly, they have they're hands on your old phone number and when you decide that...
Right after renewing the service for 5-year , my MJ device stopped working. I chatted with a MJ agent, got some useless instructions (check the blue light, remove device and replace it again, etc), got transferred to one of the top 10% agents, found out that my account is under review and that I cannot get a replacement device until the review process is over. I asked the agent about who...
I WENT TO THE MAGIC JACK WEBSITE, CLICKED THE FREE TRIAL, FILLED OUT THE 1ST PAGE THAT SAID 100% FREE AT THE TOP. CLICKED TO NEXT PAGE, IT SHOWED I WOULD BE CHARGED LIKE 67 DOLLARS. SO I CLICKED OUT OF THE SITE WITHOUT SUBMITTING THE ORDER, GUESS WHAT? THEY STILL CHARGED MY CARD, THE LAME CUSTOMER SERVICE CHAT IS A WAY TO KEEP A GRIP OF COMPLAINT CALLS!!! THIS COMPANY IS LOW LIFE, AND A RIP...
MagickJack Plus stopped working. After thirty minutes with customer service, I was told a power outage caused failure. They would replace for 11.80 shipping. I wanted to cancel three year contact. I was referred to terms and agreement (which everyone reads in full upon purchase, right?). I am boycotting any store that sells this product if at all possible. Customer service is awful. Their product...
The website is confusing and my cart was not clear, but my intent was to order ONE magicjack device with a FIVE YEAR SERVICE plan. Instend, I was charged (and received) TWO devices, with uncertain SERVICE PLANS. Judge for yourself, but some would consider the "Customer Service" combative, "strategically ignorant", and simply unwilling to apply common sense to allow me to return the extra...
Had MJ Plus for a year and worked fine. Stopped receiving calls with no notice, callers just got ringing. Outgoing calls ok. When found out, very frustrating spent three hours on chat (no phone support). At instructed, upgraded firmware, then MJ stopped calling out also. Dead in water. Decided to port number to another service. When they started the process got an email from MJ saying they were...
I guess all things come to an end. I had just paid for my 1 yr renewal of $32.00 in Sept. and now for the past 1 1/2 wk I have no dial- tone. I'm very heated about that seeing that I had this for 1 yr & not it doesn't work. It's also bad that you don't have a live Customer Service to speak to. It don't make any sense to have paid for the renewal now pay someone else a monthly fee to have...
the ad came on the computer same day of order for plus jack $29.99 so I sent in. The bill came for 85 dollars, said the coupon was over???? I sent in the same day it was sent to me???? Bait and switch you bet. I did not keep copy of ad so Wells fargo told me get bent and kept the charge, they, Wells fargo would not get my magic jack returned that they told me to send back so I have no jack...
Showing 1-10 of 2246 complaints
Companies similar to Magic Jack
- Art Peacock
- Danteck Group
- RC Planet
- Asana Studio
- Petersen Northwest
- Exchange Protection Plan
- Quip Power Pro
- Ansmann USA
- Boskon Technology
- ACN Wireless
- general discussion
- Vintage Texas
- shopmadeinchina com
- microsoft xbox