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Magic Jack is an American company. The company specializes in development, design, manufacturing and distribution of special patented Magic Jack devices that allows its owners to make free phone calls.... The company offers a limited edition of Magic Jack free trial version for thirty days of free calls. A huge number of area codes are available. Magic Jack manufacturers claim that very soon their devices will be used all over the world and people will forget about pricey phone calls and other means. At the present time there are thousands of Magic Jack users all over the United States of America. Show more
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Yes sirs, anyways this is my complaint on whether the connection can be fixed on my Magicjack phone number! I´m tired of not being able to receive any calls but before it wasn´t like so. But I sure can dial out but my complaint has to do with not receivng any calls. After I already paid for a five year contract with you fellas know what I´m sayin, I think you´d be a bit píssed off as well. So...
Turns itself off 5 to 10 times a day. Until that started happening a few weeks ago, everything's been great since I originally got it years ago. It broke down once and they sent me a new one right away and helped me install it. I have had none of the problems the others on here described and perhaps I was just luck so far. My computer stopped working correctly so I had another MagicJack that...
I cancelled my subscription well before the trial period ended expecting a refund. It's been over 3 months and 4 tries on 'live chat' and still nothing. There is no manager to speak to. There is no number to call. It's just live chat person promising to refund and to wait 1 month due to billing cycles. Then nothing happens and I have to repeat to the next live chat person the same info. The promo...
These people hiding behind computers and telephones are so rude! They send you promo's for a certain price you order it thinking it's a good deal then they turn around and take more money out of your account. Talking to their so called customer service is enough to make you want to pull your hair out. It's wrong and I am done! They got the last penny (dollars) they are getting from me. I don't...
There is no way to describe the nightmare that is MagicJack's concept of Customer Service! Hours upon hours of wasted time in their caht room has not resolved my problem, though after reaching the "Top1% Agent", I think she finally understood what I meant by "my phone is dead - there is no dialtone, despite it working a few hours ago". Saddly, the first 2 levels of support couldn't understand...
The sales pitch for the product is deceptive. My mother lives about 30 miles from me and I will have to pre-pay to make calls to her with my magic-jack. We live in the same state. The customer service department could not give me any help. After waiting on hold with the instant message service department I was told that my mother number will cost me money. No explanation given. There is no...
Bought it after a friend recommended it! I made the mistake of paying for my MagicJack plus 2014 in Cash, bought it from Future shop Canada. After setting it up it would do calls of an acceptable quality from the device but will not make any calls from the apps! Also it would not register an inbound US or Canadian number even after charging an additional $10.78 to my credit card, not to mention...
They don't tell you that if you chat for more than a few minutes, you are subject to being dropped - eg cut off without notice. I call it my "sometimes phone". Sometimes I stay connected 5 - 6 minutes, other times only a couple of minutes. Obviously, this is not satisfactory, so I no longer use this VOP! x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x xx x x x...
it is interesting , I originally purchased their devices late October , then in july I get notice saying I needed to renew my subscription , now it will expire in February , I am curious if in your case you pay for an annual plan do you have to pay your annual fee after 8 month , well that's the way they see billing in florida . talk about customer service it has been more than a week since I...
Very unhappy about this. I tried to call a US number to a company that I sometimes deal with. I have called them many times before to order items when I had Vonage with no problem. Magicjack would not make the call and wanted me to PAY for long distance. That's BULLSH** I saw the ads about FREE long distance etc and bought it because of that. It seems to me that when a company uses bright stand...
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