Luna Carpet - Luna Flooring sucks!!! A lot of lies!!!
- by dvia Feb 05
- Review #: 382066
| Company | Luna Carpet |
| Product / Service | Carpet & Installation |
| Category | Installers |
| Views | 116 |
$2438
I called Luna to get there advertised deal.Pay for one room get all others 50.00.
First lie, salesman Wayne Walker told me he just did not like that and would not even talk to me about it. Sold me carpet for my home. I upgraded to the top of the line carpet. When installers came it was not to top grade carpet, it was cheap ***.
Called the salesman he said go ahead with the install and they would make it right..2nd lie. Needless to say they have sent two people out to inspect it and both agreed there was problems. And some how what is said here always is different when they call me to say their reps Chris Williams and Chris Sullivan. These men said there was problems with the quality and the install has left snags all over the house.
This company lies a lot and is not worth doing business with!! Making sure to report them to BBB. Office staff lies about what the reps says. Bad quality carpet!!
All ready flat.
Terrible customer service!!Showed us one carpet and installed another. 38967e0
Cmonroe
Feb 06 from Elmhurst, Illinois
Thank you for letting us know, we are sorry to hear you are unhappy with the quality of your new carpet. I can look into this matter further to see if there is anything we can do, my direct email is cmonroe@luna.com if you would like to contact me with your account name and phone number. I apologize for your frustrations and the inconvenience.
Sincerely, Chris
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