Lumber Liquidators - Seperating floor
- by Anonymous Jan 16
- Review #: 375751
| Company | Lumber Liquidators |
| Product / Service | Morning Star Strand Bamboo |
| Location | Rochester, New York |
| Category | Building Products |
| Views | 112 |
$4000
I purchased and installed 900sf of click together antique strand bamboo, the floor looked great for the firs 3 months now the seams lengthwise have started to separate to the point they have come unlocked in many places, the entire floor needs to be taken up to replace the affected boards.I am by no means a professional however i have installed no less that 5 wood and laminate floors with no issues, my house also has a built in humidifier which allow me to keep the humidity in my house at 38%.
Not only are the seams separating you can also now see and feel the grain texture, i feel the product was manufactured and shipped to early before the wood dried properly, then when they introduced the resins that hold the material together it made the material more susceptible to shrinkage.
I have put a claim in with LL it is going on two weeks now, i complied with all of their requests to send photos, fill out forms etc...they still have not sent anyone to look at the problem, I am not very optimistic at this point. 2f83059
Mar 24 from Deltona, Florida
Jan 18
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