Lowes - Nightmare Kitchen
- by Anonymous Jan 14
- Review #: 374968
| Company | Lowes |
| Product / Service | Kraft Maid cabnitry chestnut#9739300cnm |
| Category | Home Construction and Repair |
| Views | 153 |
$8000
In Feb 2012 we ordered a kitchen to be installed in March!.
That kitchen was fully completed at the end of December 2012'. It took over nine months!
The staff were incompetent from designer, to installation, to store manager and district manager?.
We were used as a guinea pig and Lowes made every possible mistake buidling our kitchen,.
All the store did was blame us, the customer, for all the mistakes done|.
This was supposed to be my dream kitchen;. It turned into my nightmare..
Nobody who has come into our kitchen over the last year will ever buy another product from Lowes". Their treatment towards us was disgusting and shameful.
Furthermore, their exective customer service is a complete joke.
Their final settlement amount was insulting, given all the nonsense they have put us though.
3017b3b
No clarity or details
Feb 03
But I see it all the time people just waltz in, no appointment and have no respect for the designers time and Expect them to drop everything because they want a kitchen design . That's a red flag , non planning just spontaneous ... And starts off bad. Would you just show up at your doctors because you just decided you needed him to check something? NO! It sets the tone right there and the designers can feel ill at ease and plain uncomfortable and try to put on a happy face for this rude unreasonable potential customer that you wish would never come back . But then they do and you get what happens above .
NO ONE are mind readers and if things don't happen to your liking then it is your fault. For example if you say " I want a steak at a restaurant and a vegetable " and they bring you a sirloin medium well and green beans , and you respond saying " I wanted a filet medium rare and a baked potato , what's a matter with you people I will never eat here again!" It is your fault but if you argue about it because you can't admit you made a mistake you know you'll get a discount or get it for free!!
You are to be a ... Show more
Sometimes
Jan 30
Heartless
Jan 14
Sometimes
Jan 30
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