The store in referance is located in Macon Georgia.On eisenhowser parkway.
I have spent thousands of dollars with lowes,I BUY AND REBUILD HOUSES,I HAVE ALWAYS PURCHASED all that was avalabe at lowes,including tools.
I have purchsed several Kobalt knives that has broken. Everytime that i would take one back to be warranty i would be told that i would have to replace it with the same style of tool.I have yet to have one replaced under warranty.today March 11 2010 was the last time that i tried.So i left all of the pieces of the knife all the way down the floor of the store?.
It is not the consumers fault if lowes n o longer carries the same style of knife/.Kobalt is only sold by lowes to my knowledge|.Therefore the tool should be replced with the closest style in store:.
if lowes cares about customers that has been a loyal customer since 1984 i would like to see this problem resolved;.Otherwise i will start shopping at other places that are more customer oriented;.
Just to let to whomever this concerns:.That the check out person that i use the most name is ANGLE at the contractor end of store!.She is always polite and professional. 2f8ebf5