First off, I like Love Culture because of their cheap clothes.Unfortuntaly I have to find another store.
I purchased a pair of boots online and not more then 24 hours later, they went on sale. You would think because of the time frame i purchased them, they would offer me the discounted price. Hahah ya right. I was told to return the boots and re order them with the sale price...........doing so would cause me to pay more shipping and handling and after that, i would end up paying the same original price for them with the S & H so why would i do that?
The first couple times i spoke with customer service, i asked to speak with a supervisor as i wasnt making a ridiculous request. i was told i would get a call back. Not only did i have to call back but i called 4 times and wrote a couple emails to which the reply was the supervisor was away and just returned. Really?
because now its been a week and i still havent heard anything.
after my final email to them stating that not only are their clothes cheap but now their customer service is reaching that low, only did i then get a reply (not from the supervisor) stating because i purchased them a day before they went on sale, they would not offer me the sale price.so all in all, there are no real supervisors and good luck returning anything to them as their return policy sucks and if something goes on sale one day after you purchased it, sucks for you 30bcb72