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LiveItNexus - iPhone Defender case is NOT real

  • by   Jan 12
  • Review #: 374690
CompanyLiveItNexus
Location Atlanta, Georgia
Category Auctions and Internet Stores
Views170
Monetary Loss
$30
 

I ordered 2 iPhone 5 Defender Cases through SweetJack on December 13, 2012.When they finally arrived after 4 full weeks I was furious to find out they are NOT REAL Otterbox Defender cases.

They are cheap, plastic pieces of garbage I could buy in any dollar store! The photo they show on their website is a real Otterbox for an iPhone 3 so I (foolishly) believed they would be ther real thing and not knockoffs. Nor did I think SweetJack would do business with a Canadian company participating in fraud.

They also took 4 full weeks to ship this piece of trash.Oh, and they only shipped one, but I ordered and paid for 2! 2f29a0b

 
 
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Showing 4 of 4 comments
Not Happy Not Happy
Apr 26  from Marietta, Georgia
I got mine through dealfind and could cut and past your thoughts on this. I paid $5 for another case and it was 10 times better. Using Defender Case does imply that it is an Otterbox Defender Case. But either way it is not worth $14 I paid for it. I will never buy anything from them again.
Reply
SweetJack Support SweetJack Support
Jan 15 
We at SweetJack are sorry to hear that you are dissatisfied with your iPhone 5 Defender Case!

For your convenience, each SweetJack deal page includes shipping information so you will know when to expect your order. The shipping details for this deal read, ‘Please allow two to four weeks for shipping from LiveItNexus’.

The product description did not advertise, compare or liken the iPhone 5 Defender Case to any Otterbox, or other manufacturer’s, product.

SweetJack wants to ensure your satisfaction with both the promotions we feature and the businesses we represent. We handpick each featured business to tailor to your wants and needs. If we don't meet that promise to you, we want to make sure that you're satisfied with your SweetJack experience.
If you would kindly contact us at help@sweetjack.com or 1.888.315.3971, Monday-Friday 9AM-6PM ET, we would be more than happy to assist you and research your order with LiveItNexus.

Sincerely,
SweetJack Support
Reply
Goodies! Goodies!
Jan 13 
I also purchased the Defender Case from sweetjack & I just received it in the mail and love it!! I got a great steal! I don't l know why everyone is complaining its completely worth the price I paid :) and just for your information Sweetjack or liveitnexus never advertised it as an Otterbox Case...just simply a defender case, which is exactly what it is. I am very happy with my purchase! Thanks sweetjack/liveitnexus!
Reply
SweetJack Support SweetJack Support
Jan 15 
We're happy to hear that you love your iPhone 5 Defender Case! Thank you for your kind comments and for using SweetJack!

Sincerely,

SweetJack Support
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