Light In The Box - Beware!! Stay away!
- by Anonymous Jan 07
- Review #: 373411
| Company | Light In The Box |
| Location | Dallas, Texas |
| Category | Furniture and Decor |
| Views | 540 |
$50
Horrible business.I ordered an item and it arrived to me extremely broken.
I asked for a refund and they were unwilling. Instead they offered another item free of charge to be sent to me. the second time it arrived it was broken again. Third time it arrived it was broken again.
Wow! I could not believe this company and how it operates. Their packing is horrible. They should put extra padding with their fragile items.
All I got in my package was pieces of broken styrofoam!. I asked for a full refund and they told me to send back the items and then I can get a full refund'. I was completely shocked! These items are unusable/.
They really want me to send it back so they can send it to some helpless soul and screw them over like myself?. I really should have read the reviews before I ordered from them|. If I would have known I would not have bought from them". I will not be seeing money again?.
Their return policy is ***'.Beware!!
309682c
LightInTheBox
Feb 26 from Beijing, Beijing
Thank you for sharing your shopping experience with us! We want to give you our most sincere apologies for not meeting your expectations while shopping at LightInTheBox.com. We would like to offer you a full refund, so please contact us with your order number at feedback[at]lightinthebox[dot]com.
Customer satisfaction is our #1 priority, we hope you could give us another chance to meet your shopping expectations!
Thank you,
LightInTheBox.com
SUZIE
Jan 09 from Rochester, New York
Cathy
Jan 08 from Troy, New York
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