I signed up for membership at Lifetime Fitness on 06/02/2013. I was told about a health insurance reimbursement program after I had paid for my membership. I used Google to find out how to obtain the reimbursement. The next day, 06/03/2013, I went to Lifetime Fitness in order to cancel my membership so that I could rejoin through my health insurance company's website. I was...

• Lifetime fitness
• membership change

Lifetime has a sign for not responsible for valuables left in car. No sign to show there is a handicap walkway. My dad was outraged after his serious fall down their wet steps in very poor condition, no slick proof paint was worn off. They had the nerve to offer him a facial in exchange to sign the companies release. We were asked to leave the club because dad...

These are the facts: • In April, 2011 I had “stroke” from which I have yet to recover • The first time I had access to my email and charge account details was two months ago in February, 2013 (after 22 months of recovery), In July, 2011 after my father obtained Lifetime Fitness’s delinquent notice to me, he called Lifetime Fitness: • advised them that I had a stroke and was...

• Lifetime fitness
• Lifetime Fitness account
• charge account details

LT Fitness certainly pro-rates the monthly membership for the moth you start but charges you for a full billing cycle after the month in which you give notice of cancellation....this is not disclosed verbally by the sales staff and is buried in the fine print. Nor was it disclosed when I called to cancel; I was notified about it when I received an email saying I was being...

• Deception
• Customer service
• Sentence

I was billed in mid February for "administrative fees and 1st months dues" at a supposedly pro-rated rate. I choose to utilize "14 day" cancellation policy" only to be given the run around and never receiving a call back after leaving multiple messages with upper management. Five weeks passed with still no refund after being told I would receive one. I do not recommend LifeTime at...

• Management
• Business
• The Run

Lifetime communicated to me that membership cancellation required a full billing cycle's notice. So on the 1st of the month I notified them that I was cancelling my service because I was moving. I was informed that I would be billed for 2 months because I notified them on the day I was billed, not the day before. Therefore, they are receiving a full months payment from me even...

• 1998 albums
• A Lifetime
• Pun

I was told during selling Lifetime membership that I wont be charged till the day I start there and get myself set up and photo taken. I never joined thinking I am not being charged. I had signed for autopay with my credit card info and they kept charging it. Now they wont even allow me to talk to their GM and telling me that they cannot refund the money. I even...

• Currency
• Credit card
• Fraud

Lifetime Fitness continued to bill me for membership fee's even though I turned in a letter PERSONALLY to cancel my membership. When they refused to remove the bill I contacted the BBB. Lifetime Fitness had an opportunity to correct their error and chose not to. I am now on a mission to make sue EVERYONE knows that Lifetime Fitness are money mongrels. They do not care about...

• Customer service
• Doctor Who
• The Bill

Cancelled our membership due to move out of state. Went in and signed cancellation form at club. They continued to charge my card, claiming we never signed the form. We proved to the local club and corporate headquarters we were not living in MI, and had never used the club. We were treated SO poorly. Never in 20 years of exercising have we had such a bad experience....

• Harry Connick, Jr.
• Office
• A Lifetime

I signed up on a Wed for a membership. I went back in the following Monday to utilize the 14day cancellation policy. They went ahead and charged me the next month, even tho they had plenty of time to put thru the cancellation. When I questioned 'Kevin he gave me the run around. I called back a 2nd X, this person told me it was never ran. Called Kevin back 3rd X,...