Avoid Liberty Mutual unless you plan on never having a claim.After 8 years with them - both house and car - with no claims, we had a water main burst issue with around $2,000 of damage done to our home.

After we made the claim with them, and had the repairs made, liberty mutual increased our rates by nearly 50% (!) and said we were no longer a 'safe house'. That 'safe house' definition must mean a house that never makes a claim.

My calls and letters got no response, so we dropped them and went with another company.What a horrible way to treat a customer of 8 years! 2fb739f