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Lenscrafters Company is a designer of eyeglasses frames and contact lenses. The company was established in 1983. LensCrafters is headquartered in Cincinnati, Ohio. At the present time the company ie r...epresented in the USA, Puerto Rico and Canada. It is the top provider of prescription eyewear and sunglasses. The company provides the latest eyeglasses frames with new upgraded lenses for men, women and kids, finding the best solution for every customer individually according to his or her face shape, color of eyes, hair and skin. Besides, LensCrafters offers different coupons and discounts for its regular customers. Show more
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Myself and my husband went to LensCrafters located at the Meriden mall trying to purchase safety glasses and lenses for my husbands work. This was all to be covered by my husbands employers account and we were treated horribly. The women whom I don't remembers name was not knowledgable about the employers account and what we would be getting or how to input it into the system. She proceeded to...
We have been using Lenscrafters for 15 years and had no complaints until now. I went to get new glasses with transitional lenses. I was told after the exam by the lab manager that they could not make any kind of glasses for me because my prescription was too powerful! Mind you, Lenscrafters had no problem making glasses with my prescription in 2010. Now I was told that the computer would not...
While attempting to purchase a new pair of glasses, a Lenscrafter worker took my glasses to see what type of lenses they were. She then returns with my glasses' frames broken in half. She apologized and said she would give me a temporary pair of glasses. I was pissed and very upset; my glasses cost 600 + dollars. The second pair of glasses cost 609, and I was told they could not give me a...
my frames fell apart at the nose piece after 4 months of use. where they came apart you can see the joint was never welded properly as green corrosion had built up inside what should have been a sealed weld. i went to the store with my receipt and they told me id have to go threw oakley directly. i contacted oakley and they said that you guys were an official oakley retailer which means you are...
I've done business with Lens Crafters since 1986. The doctors have been great. The quality of the glasses and the staff seems to have gone downhill. I tried the Transition lenses a few years ago. I decided to avoid any more new gimmicks after they quit working and turned an annoying shade of yellow within a year. The last time I bought Ray Ban Rx sunglasses as well. The time estimate was 3 weeks....
After cataract surgery in one eye that resulted in 20/20 vision in that eye, I took my Lenscrafter prescription sunglasses to the store I bought them in to have the left eye replaced with plain glass. I was told that I had to have both lenses replaced, at the original cost (about $300 for a pair of progressive lenses) even though 1) I only needed one lens changed and 2) one of the two lenses was...
Coating on one of my lens started to peal off less than a year after they were made. Store manager told me I must have gotten a chemical on them. When I said the only thing I ever used on them was the cleaner they sold me he said there was nothing they could do. I've had transition lens from the time they first came out and only over the last few years have I had a problem with them. They sure...
Gal at counter was more interested in playing grab-*** with guy than wait on customers. I'm 70 years old, and by the time I get some glasses with their rules I'll be dead or blind. Is this part of their discrimination policy against old folks? Or an old man in bib overalls? Is this a part of the corp's profit prevention program? (Do they sell stock in L.C.? Watch out!). I'm sure the guys in their...
I have the glass' for 2 years and out of warrenty. I went to the store and showed them the glass' with transitional lenses. The store manager says that is what happens after a year with transitionals and he would replace the lenses for $280. I showed him my other ones from lens crafters that are 4 years old and they did not have a problem. He then said that was wear and tear. He also told me...
I been wearing glasses forever. My mom was always the person to pick my glasses for me, because I was young. Well now that I'm old enough to shop on my own, I been going by myself, and it has been a horrible experience being followed each time I enter the store. Most of the time I'm the only person of color in the store, so I noticed everyone else gets to shop freely while I get watched like a...
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