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LDS Leather Company is a small family business situated in the heart of leather country. The company designs, manufactures and provides leather leashes, collars and harnesses for service and companion... pets. Currently, LDS Leather Company distributes its products in the United States, Australia, Austria, Belgium, Canada, Denmark, Finland and other countries. Its braided leather dog leashes, leads, tabs and collars are created from the imported kangaroo leather, Latino and Indian. The company offers a wide choice of leather care product such as snow and weather proof, Bickmore leather conditioner, Bickmore leather polish, glycerin saddle soap bar and more. LDS Leather also offers therapy-service dog vests. Each multiple-color therapy and service dog patch is 100% embroidered with text, graphic, background and rolled border. The company can also design and produce custom patches for groups or organizations. Show more
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I started out with a very good phone call and order. However, after that nothing was good. I called after I was told I would receive my order in following week. I called to check on it and the call was no returned. I waited until the following week and then called again. No return call. I tried to email them but the form asks for an order number and they never gave me one or emailed it to me...
This is my second experience with LDS you think I would have learned. I am hearing impaired and have a hear assist service dog. The first experience they shorted my order, I had ordered 2 vests and they only sent one. After one month of calling, they finally responded and I received the second vest. This time I ordered a vest on Nov 2, they charged my credit card on Nov. 2; I emailed them on...
I will keep this short, as it mimics the other reviews about LDS Leather. I placed an order a month ago, asked for an email confirmation and estimate of delivery, and never received either. My emails and voice mails were ignored. I finally emailed again and cancelled my order (after a month of frustration). This was my response from LDS Leather: "We have cancelled your order. It is unfortunate...
DO NOT buy from this company! The have unethical business practices. My husband tried to purchase a custom leash for me in December of 2012. It is now May 30, 2013 and we still have not received their product. They charged our credit card upon the receipt of our order. We made many, MANY attempts to get order details and/or confirmation of shipping over the past 6 months but have never been...
I ordered one 10 foot dog show lead & leather conditioner in Feb., for which my credit card was immediately charged. I spoke to Karen, explaining what I needed & that I needed the leash for shows April 23rd weekend. A three weeks before the shows I started calling & leaving messages. Finally Karen answered the phone & advised that she had "just printed the label". The shows...
I ordered my leash and collar back in OCT. 2012 and which i was charged the same day....today is Jan. 4th 3 months later and multiple phone calls as well and still no product and NO return phone calls from KAREN. When she did answer my phone calls they were always its on its way or i had to hand braid the leather or the post office messed up your shipment. I need answers today and I will be...
I ordered a leather dog collar on June 8. I have still not received my merchandise and it is now August 8. I had gotten no response to emails and nobody ever answers the phone. When I finally got a response to my question asking "do you know when I might be receiving my collar, the answer I got was a one word response "NO". I followed up asking what does that mean - no? Am I getting my collar...
Unprofessional and dishonest. I ordered a few products for my dog. LDS Leather Company took the payment and never sent the merchandise. Their representative continued to lie and misrepresent when I emailed and called to follow up on the status of the delivery. Buyer beware! A word "theft" describes such behavior. Clearly I am not the only one with this experience. As a consequence there...
Unfortunately I did not read all the reviews before I ordered from LDS Leather. I was purchasing a gift and asked if they could deliver it on time before I ordered. They said yes so I placed the order - although they were responsive up to this point, the item was delayed. What's worst is that they ignored numerous emails and phone calls asking about delivery. A couple of weeks later...
After reading these reviews, I'm glad the company never responded to either of my order inquiries and decided to go to a different company who has been extremely responsive - even spending an hour with me going over initial designs on a Saturday evening. I first sent an inquiry 3 weeks ago, went unanswered, I called after a week and it went to voicemail. I emailed through their site again, still...
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