In March 2013 I bought a 2-month package for LA Fitness for my mother. We specified that she would be leaving the country once the 2 months end. I paid 68 dollars for 2 months. However, 3 months later I realized my card was charged a 32 dollar fee on top of the initial 68 dollars. The sales associate assured us there is no contract and no association fee and rushed us through. We were not given a...

• Kamini Pather
• insulting towards me and my newbor
• LA Fitness Dallas Mockingbird Ln

I have never been to a gym that is unwilling to help out their customers. I idiotically signed a 1 year personal training contract for $200 a month now 4 months later I am now in a slight financial pinch I talked to the head trainer felix who deals with all the personal training cliants and he said he could bring my bet ship down to $140 a month I though that was good but the...

• LAfittness worstgymever

I just moved back to Los Angeles , and was looking to join a gym. So, today I went to use my guest pass and possibly join LA Fitness. The front desk had me waiting and waiting and waiting for someone to come and talk to me. After 15 minutes, I walked up to the front desk, (where there were 6 LA Fitness workers behind the counter)said I was leaving and one...

• Nita 55

I left LA Fitness today for good, the staff mainly Mr Gordon, is very rude and the cleaning lady is a stocker, she loves gossip and she tries to be friends with the members instead of cleaning, she has very low manners and doesn't do her job well. I was accused for something I didn't do like breaking the knob in the sauna. They claimed I broke it when...

• cleaning lady
• la fitness
• Fitness Las Sendas

I HAVE MEMBERSHIP FOR ABOUT 7 MONTHS. I GOT MEMBERSHIP STRICTLY FOR MY 15 YRS OLD SON. I WAS TOLD THAT ALL I HAVE TO DO IS COME IN AND SIGN HIM IN AND I COULD LEAVE. MY SON PLAYS FOR HS BASKETBALL AND SINCE LA FITNESS IS NEAR BY OUR HOUSE IT WOULD BE CONVENIENT. TO MAKE THE LONG STORY SHORT, I USE TO DROP HIM OFF AND LEAVE AND NO ONE EVER OBJECT TO IT. SINCE I WAS TOLD THIS OKAY TO DO BY...

• Customer service
• customer service skills
• YRS OLD SON

LAF bought Ballys and I was transferred over to LAF on 12/2011 with 60+ hour long paid-for training sessions. I am 70 and physically challenged (Multiple Sclerosis & stents in heart). First trainer assigned did not know what to do with me even though I was told he had the most certifications. After two months and complaints another trainer was assigned. He was younger with less experience...

• PT manager

My name is Arakel and I have been a member since 2006 when it was still Bally's total fitness. Then unfortunately I was automatically switched to LA Fitness. In any case today i was at the gym doing my usual routine which consisted of some cardio on the mill and followed by my self kick boxing training in the boxing/yoga room. So while i was doing my moves one of the employees came up yelling at...

• horrible experience
• bad customer service
• employee attitude

Hello my name is Debrina Dukes and I called to have my account frozen from the personal training and was OK and that my 19 sessions that was paid for will stay on my account. LA fitness has sent me through at least 8 personal trainers either they quit or got fired which put me at starting at beginning each time. I recently found a steady trainer and LA fitness had...

• la fitness
• Debrina Dukes
• steady trainer

I have been a member of LA Fitness Morrow, Georgia for over five years, and as a loyal member. I am thoroughly disappointed and disgusted with the LA Fitness Center in Morrow, Georgia. Management and trainers should be FIRED for their LACK of professionalism and customer service which is absolutely ridiculous. I would like to draw your attention to several...

• la fitness
• loyal member
• LA Fitness Morrow

Long weekend is gone, so I figure time to hit the gym. I was looking for local gym for few days, but I couldn’t decide where to join. I got a 3 days Free pass from LA fitness website. I walked in and immediately I was surrounded by a bunch of vouchers. They were trying to sell me Brooklyn Bridge, and some point my sales guy (40+ obese and hardly walking) started giving me a...

• LA Fitness nasty sale people LAF