Kathryn Fagan Enterprises - poor service,violated privacy rights, stole from me,threatened me
- by divadoc1 Oct 15, 2011
- Review #: 268370
| Company | Kathryn Fagan Enterprises |
| Location | Stuart, Florida |
| Category | Household Services |
| Views | 111 |
This company worked for me for over 2 years, providing oragnizing, housekeeping, pet and house sitting. Over the years there were instances when things were broken or missing but she refused to take responsibility for them; however this summer there were large expenses incurred as a result of her allowing my dogs to urinate all over my carpets as well as landscaping that died for her failure to contact sprinkler repair in a timely manner as instructed, or to hand water!. Also her website claims she will supervise contractors but her failure to do so resulted in paint splattered all over my driveway/.
Anyway even with all this I planned to pay her but the bill was very large so I asked for TIME, a payment plan or a settlement,. I am a disabled widow on a fixed income'. The owner, Kathryn Fagan, became very angry and sent me several abusive emails and text messages before agreeing to a settlement by email, which she subsequently failed to honor/. She also had her husband call and threaten me in the middle of the night, and posted slanderous and untrue statements on my facebook page for all to see, violating her own policy of "respect for privacy" which she touts on her website:.
Perhaps worst of all, she possesses items of mine which she refuses to return although on 5 separate occasions she promised to do so, always in exchange for money!. The first 2 times, I actually paid her ($700 x 2) although the items were not returned'. Then I had to sell my son's car to get the rest of the money she demanded but she refused to show up with my items. 38777b2
Jun 20, 2012
Jan 12, 2012
Unfortunately, Ms. Fagan herself seems undeterred in her efforts to squeeze out every dime she feels she deserves, in full payment for services inadequately rendered. As she indicates in her comments, she insists on dragging me into court...and correctly states that I have hired an attorney. Since there is quite a bit of money at stake, I have chosen the least expensive option! Ms. Fagan seems blissfully unaware that her legal action caused me to have to choose, during the holiday season, between paying my mortgage or feeding my family. She still seems convinced that I have a "money tree" growing in my backyard, although the actual situation is quite the contrary.
Of course, the judge may not care about this either....but he WILL take note of the fact that Ms. Fagan did agree to a settlement IN WRITING, and then failed to comply with the agreement!
The saddest part... Show more
Jan 12, 2012
Jan 12, 2012
Jan 12, 2012
THIMGS SHOULD BE INVESTIGATED AND SENSORED BEFORE POSTED
Dec 16, 2011
The latest development is that she is now actually suing me for the money she claims I owe her....ALTHOUGH she has never addressed the service issues mentioned above, still keeps my things, and is guilty of libel. I simply cannot understand how any company can do business in this way! Remember, all of this started because I simply asked for TIME in which to pay my bill....not because I refused to pay it.
And to set the record straight; she did cater for me on more than one occasion over the 3 years. During the time of her employment, not only did I pay her for her services, but also gave her, and her employees, special gifts for holidays, etc, also allowed them to keep certain items I was donating to charity if they wanted them, and even gave them perks from my own home business, treating them as special clients. Our working relationship ENDED simply because I realized I could not afford to continue paying for her services, especially when she consistently failed to take responsibility for damages to my home and posessions.
... Show more
Dec 15, 2011
I question a person who has nothing but time to surf the internet and file complaints about another person (company) just because the choose to be vindictive. The working relationship ended i wish to be paid, (which i still have not) now i am being harrassed and lies are being posted everywhere. Oh what a sad situation.
All the excuses regarding the lack of payment really does not mean anything since those "circumstances"were in place when the job originated, so WHY after 3 years should i not be paid???
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