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Jan Pro - Jan-pro Ripped me OFF.

CompanyJan Pro
Product / ServiceCleaning Franchisee
Location Reston, Virginia
Category Household Services
Views445
 

I got ripped off by jan-pro just like so many other people.I to fell for there Deceit, Fraud, and Misrepresentations.

I was given undervalued accounts that payed less than minimum wage! I was given accounts that belonged to previus people. only one of my accounts was a new account.

They take out 18.7% from your paycheck.However if you finance part of your plan then they take out 26%.Many people have told me that they take accounts for no good reason.Then they would give them to the new people coming in.Now they collect money from two different people from one account.I have met people who did not get there business plans completed.After a certain amount of time they are supose to get there money back but they never do.
I was finally sick and tired of making less than minimum wage.I was averaging $5.00 an hour.I tried geting my money back but they told me that if I didnt like it I could just turn in all of my accounts!.I was told that I would loose all of my investments and get nothing back".
At the end of every month when I would go to pick up my paycheck..I noticed that other people were either very angry or very sad?.Eventually we all got together and and we started seeking legal action..We are now part of a National Class Action Lawsuit|.People from all over the country have joined this lawsuit".If you would like to talk to me feel free to call me 909-684-1837".You can also visit my attorneys website ar www.prle.com 30f71c3

 
 
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CleaningPro CleaningPro
May 08 
I feel for everyone of you that have been taken advantage of but I have to inquire as to why a person would become a franchisee of a cleaning business at any rate? With the startup costs being as low as they can be and with "sweat equity" as the marketing plan, you can certainly attract enough clientele to start a profitable business. Their isn't a ton of meat on the bone in the cleaning business after taxes, business expenses, and any other miscellaneous overhead even without giving 18 to 26 percent to the Franchise. Of course their is nothing left to be made, it all went to Jan Pro, that was your profit margin. Add to your franchisee percentage your wage percentage and you'd be staring at a fairly attractive margin for the cleaning business, one that allows you to grow, invest, and hire. So again my heart goes out to all you entrepreneurs that were sucked into this company, I have not only heard nothing but bad about them but am becoming every busier because of their lack of concern and care for their accounts.
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know_it_well know_it_well
Jul 23, 2012 
STAY AWAY FROM JANPRO OF NORTHEAST FLORIDA IN JACKSONVILLE, FLORIDA!! NOT ONLY DO THEY RIP OFF US FRANCHISE OWNERS, BUT THEY WONT GIVE US THE TIME OF DAY IF WE NEED TO SPEAK WITH SOMEONE URGENTLY. THEY ALWAYS SAY THAT SOMEONE WILL CALL BACK BUT THEY NEVER DO. THE OWNER ELLEN, IS ALSO CRAZY! SHE TREATS HER NICE EMPLOYEES LIKE GARBAGE AND ALWAYS FINDS SOME REASON TO FIRE THEM! ESPECIALLY THE ONES WHO REALLY WORKED HARD AND WERE REALLY NICE AND HELPFUL. IT'S SO SAD TO SEE GOOD PEOPLE GET TREATED SO BADLY AND DISRESPECTFULLY BY SOMEONE WHO CLAIMS TO BE "GOOD" HER LAUGH ITSELF, SOUNDS EVIL AND SHE ALWAYS FINDS A WAY TO MAKE AN EXCUSE NOT TO TALK TO YOU IF YOU HAVE A CONCERN! HOPEFULLY SHE WILL REAP WHAT SHE SOWS ONE DAY!! I MADE A HUGE MISTAKE INVESTING WITH THIS LADY AND JANPRO! BIGGEST MISTAKE OF MY LIFE! PEOPLE!!!! DO NOT WASTE YOUR TIME INVESTING WITH JANPRO IN JACKSONVILLE, FLORIDA OR ANY JANPRO IN THE U.S.!!! YOU WILL LOSE YOUR MONEY AND BE TREATED LIKE ***! :(
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1st Amendment 1st Amendment
Jun 22, 2012 
I just heard that the FBI went to the Jan-pro Offices in Ohio. Can someone call me. I want to confirm this.I'm a lead plaintiff. I to got ripped-off by jan-pro.

Jerry
909-684-1837
Reply
1st Amendment 1st Amendment
May 11, 2012 
What you can do to get Justice.

Near the back of your franchise disclosure document there is a section that contains a List of Former Franchisees.

Step 1 – Call everyone on this list and talk to them ad tell them your store, they will tell you their reason for leaving Franchisor, you must all ban together.

Step 2 – Then call all radio and television broadcasting stations near all you and tell them your story, one of them will want it exclusive and they will broadcast it.

Step 3 – Get a transcripts from both radio and television broadcasts, and yes get a video from television broadcast too.

Step 4 – Find a attorney that will take your case without putting any money down as he will see he can get paid when he wins your case.
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1st Amendment 1st Amendment
Oct 27, 2011 
I had someone call me a few days ago and I had some phone problems.Please call me again your message was not recorded well because my phone was malfunctioning. Please call me again. I can give you a copy of the National class action lawsuit and more information on this jan-pro case.
Jerry
909-684-1837
Reply
raped by allison raped by allison
Aug 18, 2011 
this is the worst cleaning company in colombus ohio they will take a contract from you and give it to someone else just to fulfill there package ...they are crooks and there company wont be around too much longer.
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AM Cleaning AM Cleaning
Jun 27, 2011 
I was just ripped off in a buiding this week.. i had good report so far. But they call me this week telling me that i needed to turn in the keys,if not i was gonna be a figutive of the state. JUST A WARNING THIS IS A BAD INVESTMENT...
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still quite happy still quite happy
Jun 22, 2011 
I started with Jan-Pro 3 years ago. I had previously worked as an owner/operator of a wanna-be-big franchise for 7 years. I was royally ripped off, lost my car and almost lost my house! I knew how profitable this type of business can be when I first met with Jan-Pro. The contract was quite easy to understand, and I was able to get going with what they called "sweat equity". In other words, I would make payments instead of the entire amount for the franchise up front. Yes, I have lost some accounts and gained others over the years, but that is the way of the business. I have several accounts that stayed with me when I left the first franchise for Jan-Pro, and they are still with me today. As with everything in life, there are always bad apples that will spoil it for the rest of us, and those who want to get everything for nothing. And that applies to both clients and franchisees, alike! Some customers think you are only worth minimum wage, and expect you to spend twice as much time doing extra work than was originally agreed upon. Also, some cleaners expect not to have to work hard, and make the same money as a lawyer does. This is not easy work, nor is it glamorous, BUT, it has enabled me to buy a nice house, work a flexible schedule, spend lots of time with my family, and still be able to enjoy life! If you are looking for a way to make an investment and get some easy money, this is probably not for you. But, if you work hard, AND smart, you can get some good accounts, and... Show more
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pedro mendez pedro mendez
Feb 04, 2011 
terrible company horrible service and arrogance
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pedro mendez pedro mendez
Feb 04, 2011 
terrible company horrible service and arrogance
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abc abc
Oct 01, 2010 
I'm a janpro franchisee for 3 yrs. So far so good. loose a few accounts due to recession but they replace some of them if I lost within 1 year and as long as I have a good customer rating. Some of my accounts underpaid, and some of them overpaid. I let go the super annoying customers. what I agree is we only a cleaner, and janpro is the boss. we do the work. Sometimes, I feel like a sandwich, pressed by customer on 1 side and pressed by jan pro from the other side. A few times I also argued with the owner. But so far I'm still survive and I don't know until when. I hope I'll find another good business soon.
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HisDoulos HisDoulos
Sep 14, 2010 
Like the long list of disappointed ex-Jan-Pro Franchises, here is my lessons learned for the benefit of anybody considering investing.

1. Read the contract thoroughly and determine the actual income i.e understand every monthly recurring deduction, banking fees, Insurance fees, WSIB fees plus the cost of operating which includes travel time, material for cleaning, storage of material, training and one time starter kit. Consider all these factors and determine what you will actually get as income, the amount for me was close to minimum wage.

2. Understand that it will take at least 2 to 3 years to break even and you will start making close to minimum wage income after a minimum of 2 years.

3. Important note if you decide to "close the business" you are slapped with administrative transfer fees of a minimum of $1000/=. During sign-on they never mention to this to you and bring this up when you decide to quit.

4. Jan Pro sometimes brings undervalued bids, this lead to you to over work to get client satisfied. My experience is that Jan-Pro will pass on the loss of account to you and will not easily respond to replace this account.

5. The sales pitch by Jan Pro is to sell you the Franchise as “Owner / Operator” but in my experience you are just the cleaner and the master franchisor controls every aspect of your business and keep you in the dark.

Bottom line – This Franchise is a low... Show more
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Thinking of franchising Thinking of franchising
Sep 10, 2010 
I read reviews on jan pro and jani king, I understand some of you feel ripped off but i dont see anything specific. excuse me if i am wrong but can someone please provide your business plan and how jan pro failed you? I recently came into a lot of money and wanna invest it wisely. thanks
Reply
1st Amendment 1st Amendment
Sep 01, 2010 
Jan-pro is a Scam. Jan-pro has been exposed on Television. A few months ago jan-pro was exposed on Telemundo chanel 52 on a spanish program called "Al Rojo Vivo" with reporter Maria Celeste. On the program many women came out and told there stories on how jan-pro had ripped them off. One lady said that her check bounced and when they went to the jan-pro office to let them know jan-pro got mad and kicked them out.

Jan-pro is curently being sued in a National Class Action Lawsuit.I'm also involved in the lawsuit. Ever since I posted my phone number I have received over 100 calls from people who want to also join the lawsuit. I have received calls from people in 25 diferent states including the country of Canada. Some people have already started there own lawsuits.

A Judge curently compared a cleaning franchisor to that of a Modified Ponzi Scheme.

You can also read a recent article that came out in www.Franchisetimes.com the name of the article is "Taking off the Gloves"

If you have been ripped off by jan-pro there is several things that you can do.

1. File a complaint with the Federal Trade Commision www.Ftc.gov

2. File a complaint with the attorney General www.Justice.gov

3. Another goverment agency that can help you www.stopfraud.gov

A list of attorneys

1. www.Dadygarner.com

2. www.llrlaw.com

3.... Show more
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Gold Gold
Aug 27, 2010 
To bad some of U had bad experience with that franchise, I've been franchisee for a year and never experienced tricky situation with them. Must say I've looked at every word of their contract and inform myself on local master franchise before buying.
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Raped by jan-pro Raped by jan-pro
Aug 17, 2010 
I was taken by jan-pro in Houston! Rebecca the half owner took all my accounts when I started to complain about working for less than 5 bucks an hour, when I gave them 8000 to buy into the their franchise. I also gave them another 1500 for the startup kit. They always find away to tkae money from you, and they always beat you for a few hundred on payday! It is a scam the only one making money is rebecca and her brother the slave-drivers. You work for them, and not yourself! It is a scam! feel free to call me if you are thinking about buying into this company 832-507-1096
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use to use to
Aug 17, 2010 
I was a manager at janpro and I can tell you that each owner/team can be different. At our office we never took an account without the customer requiring it or a threat of cancellation due to poor service by the franchisee. However, I have scene the numbers from both sides and even if all things were equal this is a very bad investment. The few that make it work were generally illegals who had few other options to work.
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Luis Luis
Jul 01, 2010 
I'm sorry to learn so many people feel this way. I started with Jan-Pro in Jan 2010. It is good so far. I lost an account because contract expired and they wanted to do somthing else. I may not like their fees and some of the contract language, but I knew before I signed what to expect. I don't think anybody can take your account away, if the customer is happy.
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R.D R.D
Jun 29, 2010 
:( I'm 500% agree with every 1. I'm also a victim. Because of them I've been struggling for last 3 years. Because they ripped me off too. :(
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Money making Money making
Jun 01, 2010 
Sorry to hear about everyone's losses! I been ripped off by other people so i know how it feels!! Glad i read this i was thinking about buying in ;) thanks!
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