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Jackson Hewitt - THE REAL BULLSHITT!!!!

CompanyJackson Hewitt
Product / ServiceTax Services (Should be called No-Tax Services)
Location Wichita Falls, Texas
Category Tax services
Views387
Monetary Loss
$400
 

I HAVE BEEN WITH THE SAME OFFICE FOR ABOUT 1O YRS, I HAVE NEVER HAD ANY PROBLEMS!. I EVEN BRAG ON THEM AN REFER ALL
MY FRIENDS AN FAMILY'. BUT IS ALL OVER/. FILED EARLY JUST TO GET A JUMP ON THINGS.. GUESS THATS WHAT I GET FOR NEEDING MY
REFUND MONEY QUICK TO GET CAUGHT UP ON LIFE! WHEN I GOT TO THE
OFFICE IT WAS AROUND 5:30PM NO ONE IN THE OFFICE DEAD LIKE A
GHOST TOWN;. HAD ALL MY INFORMATIO AS USUAL , WENT THRU ALL THE QUESTIONS /. I COULDNT SEE THE ENTIRE SCREEN WITH MY INFORMATION?. BUT I COULD SEE MY NAME WHICH AT THAT TIME SEEMED TO BE CORRECT/. WHEN THE UNNAMED WAS ENTERING ALL THE INFORMATIOM FOR THE SS# AN BIRTHDAYS I ARRANGED THEM ALL NEATLY IN FRONT OF HER MENTIONING TO MAKE SURE EVERYTHING MATCHED UP. THAT IS WHEN SHE SAID "OH OUR COMPUTERS ARE NOT EVEN PULLING UP YOUR NAME FOR RECORD THAT YOU HAVE EVEN BEEN HERE BEFORE. I ASK HER TO DOUBLE CHECK MY SS# AND IT WAS CORRECT SHE SAID OH ITS NOT YOU ITS OUR COMPUTERS. ITS BEEN DOING IT ALL DAY LONG" (NOW THAT I THINK ABOUT IT SHE PROBERLY BEEN SCREWING WITH HARD WORKING TAX PAYERS MONEY ALL DAY LONG) WELL NOW IS THE TIME TO SING ALL THE PAPER WORK. SHE IS DIRECTLY LOOKING AT THE BOX THAT I SIGNED ABOUT 6 OR 7 TIMES NOT ONCE DID SEE NOTICE SOMETHING AS IMPORTANT HAS THE MOST IMPORTANT THING ON YOUR TAXES YOUR NAME HAS TO SPELLED CORRECT AN SS# ENTERED RIGHT. LATER THAT NIGHT I WAS LOOKING OVER THE PAPERS AND NOTICED SHE HAD MISSED SPELLED MY 1ST NAME BY ONE LETTER AN COMBINED MY MIDDLE AN LAST NAME AS ONE. I CALLED AN TOLD HER SHE SAID COME BACK I WILL FIX THA T DONT WORRY ABOUT. WENT GUESS WHAT SHE COULDNT FIX IT. I CALLED MY SUPERVISOR SHE WILL BE HERE BEFORE WE CLOSE AN IT WILL BE FIXED DONT WORRY ABOUT NOTHING. SHE ASK FOR MY CELL # AN SS# AGAIN TO PUT ON A NOTE FOR HER SUPER. I WILL CALL YOU AN LET YOU KNOW.THAT WAS THURSDAY 1/17/13 WELL TODAY SATURDAY 1/19/13
STILL NO CALL . I CALL THE OFFICE AND ASK IF EVERYTHING WAS FIXED. " OH HE IRS HAS TO REJECT YOUR TAXES 1ST THEN WE CAN FIX IT AN RESUMMIT IT." JUST MAKE SURE WHO EVER DOES FILL YOUR TAXES MAKE SURE THEY ARE PAYING ATTENTION AN NOT JUST HITTING "ENTER,ENTER,ENTER" LIKE SHE JUST KNEW ME FOR LIFE. I DO ACCEPT THE FACT THAT I AM ALSO TO BLAME. FOR NOT CHECKING IT THERE. BUT I TRUSTED THEM AN THAT WAS ALL MY FAUGHT .BYE...BYE....JACKSON HEWITT 309405d

 
 
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Taxdude Taxdude
Feb 25  from Phoenix, Arizona
I understand you need to get your tax refund fast so you can buy a keyboard with the ability to turn off "caps lock".

However, the IRS delayed the filing date to the 30th. Doesn't matter who did your taxes, you gotta wait.
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Joe Joe
Feb 09  from University Park, Texas
Yeah I always go to the same woman at Jackson Hewitt to file mine cause I trust her. One year I couldn't find what store she was at so I went to a store close to my house. They had a new girl on her first day doing mine. The other girls all left to lunch in a big group and left her there with me by ourselves. She was doing mine and copying off someone elses to make sure she was doing it right. I didn't want to insult her so I didn't say anything. Needless to say I was audited and I had to pay back almost all my refund. I will NEVER again trust Jackson Hewitt to do my taxes unless it's someone I know is qualified.
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Taxpreper Taxpreper
Jan 20 
The IRS has changed 2013's efile date to Jan 30. You will not be able to get your refund until Feb no matter who you file with. Blame the IRS.
Reply

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