I filed my taxes 17 days ago, and for 2 weeks they have been telling me that everything is ok with your return sir.Upon my 15th time returning to the office, they inform me that the IRS already has my SSN on record as, already filed.

So I call the IRS, they tell me that there is no such record of my filing this year. Jackson Hewitts response to this, "They are liars". Once again I call the IRS, they tell me that something doesn't sound right, and to demand my w2 back. Then all of a sudden my w2 up and vanishes!.

They hand me a blotched out (shotty) xerox of my w2, telling me that this is what I gave them to start with". I then have to explain to the so called tax pros, that this doesn't constitute as a valid ?. The regional manager then tells me, "Shows how much you know, a w2 isn't even a government document"!. Well who does it come from then?

Does some *** in a office such as this one, just print out poor quality documents? At this time I asked for her supervisors name and number, only to be met with a refusal to do so?. This is not customer service, not even the decency to say im sorry|. I have never came across such childish lack of know how in all my days!.

The corporate offices all seem to be unaffiliated, and uncaring of the matter'.H&R Block are truly the pros in the tax business, I recommend that any and everyone steer clear of . 3112382

• Computer file
• Tell
• Tax
• Taxation in the United States
• Internal Revenue Service