iYogi - Looking for refund
- by Anonymous Jan 30
- Review #: 380363
iYogi
291 Broadway
10007
New York NY
1-866-914-9049
| Company | iYogi |
| Product / Service | Tech Service |
| Category | Desktop computers |
| Views | 32 |
Monetary Loss
$100
$100
We had a 3 year service agreement, from 1/7/11 to 1/7/14.On 11/9/12 we no longer had this computer and so we requested to cancel this service.
They said refund would send it to us. When we started calling to check on this were told several different stories....first it was credited back to charge card, then it was sent in mail...and since we have never received it in any form all they can say their financial dept is checking this out.
I think they just tell us the same old story and think we will get tired calling them and just give up.This a bad customer service and bad way to do business 3094e3f
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iYogi ART
Jan 31
We apologize for the inconvenience. We take feedback seriously as this helps us in our endeavor to improve our services. We would like to investigate this and help you with the refund status. So, requesting you to please send an e-mail at iYogicare[at]iyogi[dot]com with your account details and the best time to reach you, so that our Active Response Team can call you to update on the refund status.
Regards,
Active Response Team
iYogi
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