About 2 months ago I had to do my recalibration. Fine go to my appt. went great, then continued on my day of running errands. Well I live in NH and it was a nice day in March the snow was melting. So like anybody else on the road I used my Windshield Fluid. Rolling Retest came along not thinking anything of it I blew a few minutes later my horn starts blowing continuously...

• Intoxalock

intoxalock what can I say they told me so many thing . then lied about it like I was never said . I can be leave they are still in business .please listen to this .they will strait over draft your acc by pulling more money out they is due then they will tell you that it is your fault and not return the money . then another issue is that my car battery died over night and set...

• The Unit

Customer Service reps are very inconsistent when asking about the process to get the unit uninstalled. Was not made aware by customer service when lease was done about all the things that need to take place to get the device uninstalled. Called 4-5 times and talked to a different rep and every time was told something different. Sent in copy of unrestricted license multiple times and...

I don't even no were to start!. Should we discuss the poor product?. The terrible customer service?. How about there complete lack of ethics in billing & collection's. This company is a complete joke and should be put out of business! There product will start beeping and fail you without asking for you to provide a sample. No warning! Just fail! I have no contract with...

• Customer service
• Customer
• Service

This company on several occasions has removed monies from my account without my authorization and is in breech of contract. I do NOT recommend this company to anyone. The personal are rude and are not interested in trying to remedy any problems that occur whatsoever. My entire eighteen month experience with Intoxalock has been a nightmare. The very first...

This company has you by the short hairs and uses it to there advantage. I have never seen a service that charges you for EVERY nod or wrong turn. The contract states a version of 'War and Peace' and gives NO room to move. Customer service is a word that shouldnt be used in this company. I pay $65 dollars a month and $20 every 60 days to 'calibrate'.... So that...

• Customer service
• Stan Winston
• Horror film

I was driving from the post office in a shopping plaza I had to blow to get the car started of course, I'm driving to the other side of the shopping plaza which is just feets apart when the unit started screaming to blow again already as I was turning out of the flow of traffic to pulling into a parking space while a car traveling behind me when the...

• Automobile
• Driving
• Vehicle

Was charged for device THEN I was told it had ti be installled by 3/11. Well today is the 13th and NOW they tsll me its $40 for new machine! Over a period of a month I spoke with 6 differant people and NOBODY said it had a time frame for installation. Big money game. Now i have to wait for another machinr. I already paid fof one yet they insist on $ 40 fee. I am...

• Time
• Energy
• Money Game

I have had this device on my car for only 3 months. This device has been allowing me to turn my car on to get to my daily commute and then it will say I am "too drunk to drive" according to intoxilock standards. Then I have to turn off my car and sit there (not always for 15 minutes) until I can blow into it again. What's really frustrating is it will then allow me to start the car again...

• Customer service
• Automobile
• Customer

I'm a current customer and have had this machine installed in my vehicle for 4 months. I ordered my recalibration, and the unit arrived at the auto center 2/28/13 morning. I told them I would be there Monday morning to get it recalibrated they said OK see you then. Well, here I am on 3/2/13 ad my unit will NOT allow me to start my vehicle. I called intoxalock and they told me I...

• Customer service
• Problem
• Debit card