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Intelius - subscription i did not ask for

  • by   Apr 11, 2012
  • Review #: 311553
CompanyIntelius
Product / ServiceName Address Search
Location Winston Salem, North Carolina
Category Internet
Views51
Monetary Loss
$19
 

I went into the inteli website looking for an address of somone where charge was 0.95 and got charged 19.00 for a subscription a complete scam.I did find the infomation that i was looking for and was intinaly pleased with the results but it then sucked me in with out knowing it.

I would like my money and did not appreciate getting charged for something i did not request.So please correct this as soon as possile and credit my account i shall report this to the FCC and the BBB as soon as possible thank you 38753f0

 
 
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InteliusCustomer__Support InteliusCustomer__Support
Apr 12, 2012 
We apologize for any confusion arising from the use of our service and would like the opportunity to assist you.
Intelius offers a variety of promotions during the checkout process. It sounds like the Identity Protection Membership was activated through the acceptance of discounted pricing for the report. The discounted price selection describes the activation of the Identity Protection Membership, which is initially a seven day free trial. All of our services are non-contractual so there is no obligation to continue using the service.
If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.
www.intelius.com/emailcontact.php
We value your feedback and look forward to hearing from you.
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