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Intelius - Intellius

  • by   Dec 02, 2009
  • Review #: 163341
CompanyIntelius
Location Chicago, Illinois
Category Household Services
Views60
 

I too used Intellius for an email search, was charged the $1.95 to my cc as agreed.When I was looking at my statement on line, I noticed a charge for $19!.95 from Intellius'.

I called them and told them I had not agreed tot his, and I remembered I unchecked the box in the lower left part of there page;. The gentleman I got was very nice, said the charge would be removed and he gave me a reference number if I had to call back, which I did not'. In two days, my cc had been credited:. I consider myself lucky, I guess if you catch it quickly, you can get it fixed easier..

The number I called was 1-877-974-1563:. I hope you all have the same success I did?.

Remember, look at your statement on line weekly to check for fraudulent charges. 305b7bc

 
 
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Intelius_Customer_Support Intelius_Customer_Support
Dec 03, 2009 
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 10:00pm PST. We will be more than happy to assist you with your account.
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